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Customer Reviews for LG 4.5 Cu. Ft. 14-Cycle Ultra Capacity High-Efficiency Washer - White
LG 4.5 Cu. Ft. 14-Cycle Ultra Capacity High-Efficiency Washer - White
Model: WT5101HW
SKU: 9763976
UPC: 048231010627
This ultra capacity washer features WaveForce technology and a SmartRinse jet spray system to thoroughly clean your laundry. The washer also features 14 automatic cycles including a sanitary cycle to remove bacteria and odors from various fabric types.
Average Customer Rating:
4.5
out of 5
(67 Reviews) 67
Rating Snapshot 67 reviews
5 stars
52
4 stars
9
3 stars
0
2 stars
1
1 star
5
91% of customers would recommend this product to a friend
(
61 out of
67)
Customer Reviews for LG 4.5 Cu. Ft. 14-Cycle Ultra Capacity High-Efficiency Washer - White
Review 1 for LG 4.5 Cu. Ft. 14-Cycle Ultra Capacity High-Efficiency Washer - White
So far, so good
Customer Rating
4.0
Posted by: kat100
from belmont, ma
on 04/03/2012
What's great about it: Big capacity
What's not so great: Regular cycles are water stingy
I've had this washer for a few months only so I can't vouch for long term reliability. I previously had an old top loading Whirlpool, while very reliable, it had some issues like a moldy smell, some leaking if the tub wasn't aligned in the frame, and a small capacity. This new washer is awesome. Compare to my old washer I can do a triple load which makes laundry much easier and faster. I haven't used much of the features but here is an important distinction. The regular washes are very water restricted which is what leads to wear and tear on clothing and not as good cleaning. I chose to only use the bulky setting which makes the washer act like a regular top loader. Obviously it uses more water but it's not an issue for me because what I really wanted is a washer that is like an old style top loader but with a bigger capacity. And this combo accomplishes that. As a bonus, the washer is much more tolerant of out of balance loads.
This product is or has... Big enough capacity for a comforter, Doesn't vibrate my house, Quiet, Easy to use controls
About me... Parent of kids
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
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Review 2 for LG 4.5 Cu. Ft. 14-Cycle Ultra Capacity High-Efficiency Washer - White
Great washer
Customer Rating
5.0
Value for Price
4.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Very quiet, gentle on clothes
What's not so great: A little pricey
We had to replace an old Maytag Neptune that died, to our relief as the smell and mold problems were really bad. Not wanting another front loader due to those issues and space constraints, we debated between the Whirlpool and LG high efficiency top loaders, and went with the LG. It is very quiet, has tons of capacity and does a great job cleaning the clothes. After seeing videos of the Whirlpool in action, and the loud grinding noises it made, we are very happy with our choice. Still too new to know about reliability, but no problems so far. We just have to get used to doing laundry less often since the washer holds so many clothes.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Quiet, Easy to use controls
About me... Looking for energy savings
I would recommend this to a friend!
+4points
4out of 4found this review helpful.
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Review 3 for LG 4.5 Cu. Ft. 14-Cycle Ultra Capacity High-Efficiency Washer - White
Very disappointed
Customer Rating
1.0
Value for Price
1.0
Quality
1.0
Features
1.0
Performance
1.0
What's great about it: Nothing
What's not so great: Tangles clothes, easily unbalanced
My Husband and I bought this washer a year ago. I am extremely disappointed. It claims that you can wash large loads but, when I do it gets unbalanced. This happens all the time. Even with small loads. I am 5'5" tall and the tub is so deep, I have to stand on my tiptoes to reach in to get the washed clothes. If I was any shorter I wouldn't be able to reach them! The thing I dislike the most is the fact that the clothes are a tangled mess after they are washed. Awful! I don't see how the clothes can be cleaned if they are so tangled. I can't wait to go back to a High Efficiency Front Loader. I wish we had not bought this machine! The matching dryer is not any better. Takes forever to dry my clothes! Don't waste your money on either this washer or dryer!
About me... Looking for energy savings, Budget Conscious, Design conscious
No, I would not recommend this to a friend.
+2points
3out of 4found this review helpful.
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Review 4 for LG 4.5 Cu. Ft. 14-Cycle Ultra Capacity High-Efficiency Washer - White
AH-MA-ZING!
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Easy to use, cleans well, fits tons of clothes, see thru lid
What's not so great: nothing to say here
Bought this washer a couple weeks ago. It is seriously the best washer I have ever owned. The load size is remarkable. It cleans so well. Yes it takes a bit longer than the dinosaur top loaders but your clothes are cleaner. I am still using my old dryer and the washer spins the clothes so well my dryer can dry a load twice the size it normally did in the same amount of time. You will not regret this purchase for a single moment. I used to do about 20+ loads a wekk. Now I do about 7-10. I cannot believe it.
This product is or has... A great water saver, All the cycles I need, Big enough capacity for a comforter, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Budget Conscious, Appliance snob, Parent of kids, heavy washer user
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
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Review 5 for LG 4.5 Cu. Ft. 14-Cycle Ultra Capacity High-Efficiency Washer - White
Lousy machine; lousy Customer service
Customer Rating
1.0
Posted by: Flshetr1
on 03/09/2012
Bought the machine 1/7/12; ran ok for 2 months. On 3/6/12 the machine shut done (load of wet laundry locked inside). LG tech came to house...informed me that there were 2 parts in the electrical motherboard that failed. 1 part was in stock; the other on back order from Korea and unavailable for 6 weeks!!!! The tech apologized and left. I called the customer service folks, and received the response..."sorry...nothing we can do". WTF...which is worse...an expensive product that fails after 2 months ir a company that doesn't stand by its product. Take home lesson: Don't buy LG products!!!!
No, I would not recommend this to a friend.
+6points
7out of 8found this review helpful.
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Review 6 for LG 4.5 Cu. Ft. 14-Cycle Ultra Capacity High-Efficiency Washer - White
Love this washer!
Customer Rating
5.0
What's great about it: Works great and is easy to use.
What's not so great: Price was high even with the price match.
I have owned five different washer/dryer pairs iin my lifetime and this is by far the best. The washer is HUGE and can fit very large loads while still managing to get everything clean. It is easy to use and works much better than any front load washer I have tried. It looks and works great. I am very happy with the purchase and would definately recommend to a friend.
This product is or has... All the cycles I need, Energy efficient, Big enough capacity for a comforter, A steam cycle, Great at getting tough stains out, Easy to use controls
About me... Teenage kids, Always get the deal, Design conscious
I would recommend this to a friend!
+5points
5out of 5found this review helpful.
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Review 7 for LG 4.5 Cu. Ft. 14-Cycle Ultra Capacity High-Efficiency Washer - White
Slow but good
Customer Rating
5.0
Value for Price
4.0
Quality
5.0
Features
5.0
Performance
4.0
I have had the washer about 2 months. I have noticed a difference in how clean it can get items which was surprising to me. However, it seems to take about twice as long as my old clunker of a machine. Huge capacity since it does not have the middle spindle. No problems with vibration. Easy to use. Wish it had a way to choose cold water every time so I could conserve energy without having to choose that option each time.
This product is or has... All the cycles I need, Big enough capacity for a comforter, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
I would recommend this to a friend!
+4points
4out of 4found this review helpful.
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Review 8 for LG 4.5 Cu. Ft. 14-Cycle Ultra Capacity High-Efficiency Washer - White
Quiet & Excellent cleaning capability
Customer Rating
5.0
Posted by: wwubbs
from Kennewick, WA
on 02/01/2012
Value for Price
4.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: So far. . . .everything!
We have only had this washing machine for 3 weeks, but we love it! We decided it was time for an He machine, as we are preparing for our first baby. With the amount of laundry that we are anticipating and the fact that we will be using cloth diapers, we needed something efficient, could sanitize and spin a great amount of water out of clothing, as we will air dry the diapers. So far, we are so impressed with this washing machine. We are very happy we made the change.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, A steam cycle, Doesn't vibrate my house, Quiet, Easy to use controls
About me... Looking for energy savings, Budget Conscious, Always get the deal, Parent of kids
I would recommend this to a friend!
+3points
4out of 5found this review helpful.
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Review 9 for LG 4.5 Cu. Ft. 14-Cycle Ultra Capacity High-Efficiency Washer - White
Great machine
Customer Rating
5.0
Posted by: stingy130
from MS
on 01/05/2012
Value for Price
5.0
Quality
4.0
Features
5.0
Performance
4.0
What's great about it: price, easy set up, big
What's not so great: kinda loud on spin
Washer does exactly what it is supposed to. Wife hated the GE front loader we had and when it blew the front seal, went back to a top loader. Built in heater is a plus. Have had no problems with tangled clothes or such. Washer is not as quite as would like, but we just shut the laudry room door and the noise goes away. Would like to mention I got great service from the staff at BB in Flowood. Erik and Sydney were very helpful and understanding. Also they priced matched Home Depot along with a military discount. Very satisfied. Will buy from BB again.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Easy to use controls
About me... Budget Conscious, Parent of kids
I would recommend this to a friend!
+4points
4out of 4found this review helpful.
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Review 10 for LG 4.5 Cu. Ft. 14-Cycle Ultra Capacity High-Efficiency Washer - White
Great washer!
Customer Rating
5.0
Posted by: GreenBayShopper2011
from Green Bay, WI
on 12/04/2011
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
I have been extremely happy with this purchase. It holds a large amount of clothes, runs very quietly, and much more efficiently than our old washer. Best Buys price match guarantee also worked well for us!
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
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Review 11 for LG 4.5 Cu. Ft. 14-Cycle Ultra Capacity High-Efficiency Washer - White
Hard to customize cycles, and cycles are long
Customer Rating
4.0
Posted by: nbsinstl
from St. Louis MO
on 12/02/2011
Value for Price
4.0
Quality
5.0
Features
3.0
Performance
4.0
What's great about it: HUGE capacity
What's not so great: Hard to customize cycles; cycles are LONG
This is my first new washer in over 20 years, and it has taken some getting used to. I don't like that you cannot select independently without restriction the wash/rinse temperatures, the soil level, spin speed, and cycle length. If you don't want the combinations offered (and there are a lot of them), you are out of luck. For instance, sometimes I want to use hot water in the wash, but I don't want to have to use a cycle that takes over 1 1/2 hours. The shortest cycle is 36 minutes. I was used to my old fashioned washer where I could wash a load in about 20 minutes. I do like the clear lid, but I have to admit, I am guilty of getting somewhat mesmerized by the odd movements that it makes during various parts of the cycle. If you use the higher soil levels, the clothes tend to get tangled and sleeves/pantlegs get very twisted. It doesn't seem to be related to the spin speed, and it does have the option of spinning the clothes really dry, which is nice. It is pretty quiet, and it is HUGE. I haven't tried it yet, but I am sure I could wash our king size comforter without any problem. I can barely reach the bottom of the washer to retrieve clothes for the dryer. I am about 5'4" and if I was any shorter, I'd need a stool!
This product is or has... A great water saver, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Quiet
About me... Looking for energy savings, Budget Conscious
I would recommend this to a friend!
+7points
7out of 7found this review helpful.
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Review 12 for LG 4.5 Cu. Ft. 14-Cycle Ultra Capacity High-Efficiency Washer - White
Awesome machine!!
Customer Rating
5.0
Posted by: galwaygirl
from ny
on 11/19/2011
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: High efficency
What's not so great: nothing yet
This washer is all it says it is and more... takes abit to get used to since it has many features but well worth the time.I am extremly happy with this purchase..cheers!
This product is or has... A great water saver, Energy efficient, Great at getting tough stains out
About me... Appliance snob, Parent of kids
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
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Review 13 for LG 4.5 Cu. Ft. 14-Cycle Ultra Capacity High-Efficiency Washer - White
Love this washer!
Customer Rating
5.0
Posted by: MichelleM79
from Gurnee, Il
on 11/13/2011
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Large capacity, quiet, many cycle options
What's not so great: Some spin cycles may be too fast for certain clothes
When our 12 year old washer went out we made the decision to replace both the washer and dryer. The most important thing to me when looking for a washer was the capacity. The bigger the better! After a lot of research and looking at many stores, we decided on this and the matching gas dryer. I can get three of my old large loads in one load with this washer! It is great to wash blankets and I can easily fit my queen sized comforter in there. One thing you have to be careful of is that the spin cycles are really fast, so start off on the lower speeds and adjust to your preferences. Be careful though, on high speeds it spins so fast that it can cause some clothes to unravel! It plays a cute little song when finished but if you have a large house or appliances in a basement it may not be loud enough to hear. I'm so glad we made this purchase and would definitely recommend it to others!
This product is or has... All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Quiet
About me... Parent of kids
I would recommend this to a friend!
+5points
5out of 5found this review helpful.
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Review 14 for LG 4.5 Cu. Ft. 14-Cycle Ultra Capacity High-Efficiency Washer - White
Lovin' it
Customer Rating
5.0
Posted by: 72cougar
from Bay Area
on 11/08/2011
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
Love my washer. Love that it load senses and all the various cycles/settings. It's a bit loud considering it's only behind closet doors, but worth it!
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house
About me... Looking for energy savings, Budget Conscious
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
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Review 15 for LG 4.5 Cu. Ft. 14-Cycle Ultra Capacity High-Efficiency Washer - White
GREAT MACHINE!!
Customer Rating
5.0
Posted by: ABIGAL
from Kansas
on 10/20/2011
What's great about it: EVERYTHING!!
What's not so great: NOTHING SO FAR!!!
Great Machine! So happy to be rid of a front loader and all the smell and build up. This is a wonderful machine, quiet, efficient, and huge!! So glad we finally did away with the front load and loving each and everyday of using this machine!!!
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
I would recommend this to a friend!
+7points
7out of 7found this review helpful.
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Review 16 for LG 4.5 Cu. Ft. 14-Cycle Ultra Capacity High-Efficiency Washer - White
Great Top Load Washer
Customer Rating
4.0
Posted by: WashMe
from Atlanta, GA
on 10/16/2011
Value for Price
4.0
Quality
4.0
Features
5.0
Performance
5.0
What's great about it: Works well
What's not so great: Not made in the US
Very please with this top load washer. Very quite and has all the features I need. Controls are advanced which is good but give yourself time to learn how everything works.
This product is or has... A great water saver, All the cycles I need, Big enough capacity for a comforter, Doesn't vibrate my house, Quiet, large see through lid
About me... Looking for energy savings, Budget Conscious, Always get the deal, Design conscious
I would recommend this to a friend!
+4points
4out of 4found this review helpful.
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Review 17 for LG 4.5 Cu. Ft. 14-Cycle Ultra Capacity High-Efficiency Washer - White
Average Washer; Takes extra time to wash
Customer Rating
4.0
Posted by: stclaircandlelady
from St Clair MO
on 10/05/2011
Value for Price
4.0
Quality
4.0
Features
4.0
Performance
4.0
What's great about it: Average Washing Machine
What's not so great: Takes longer to wash clothes
Bought this when the other washer gave out. The options are plentiful. However, this washer does take a lot more time than my old washer washing the clothes. I honestly cannot say I have noticed a difference in the cleanliness or brightness of the clothing washed in this machine vs. my old one.
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
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Review 18 for LG 4.5 Cu. Ft. 14-Cycle Ultra Capacity High-Efficiency Washer - White
Love the many options
Customer Rating
5.0
Posted by: CoastalWaters
from Oregon
on 09/29/2011
Value for Price
4.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Large tub
What's not so great: nothing
When we bought our house, we didn't own a washer or dryer and thought very hard about what we wanted, read loads of reviews and eventually decided to take the risk and spend the extra getting this washer. I LOVE the size, with a busy toddler, husband and a baby on the way, I was doing laundry everyday and wondered where it all came from! Now, I have the same amount of dirty clothes etc, but, I spend less than half the time washing it all. The only downside to a large tub for some, may be reaching the bottom if you are short. I am 5'8" and do have to reach to get to the bottom, but don't find it a problem. It has a setting for everything, and if you want to change it slightly, you can customize to change water temp, spin cycle, soil level and has four special use options. I also like that it tells me the exact time left in the cycle. One of my biggest pet peeves with my old front loader and upright was waiting for the lock to come off at the end of the cycle. With this one, as soon as the cycle is done, lock comes off and I can get on with my next load. As well, I can pause the cycle and add an item I may have forgotten and start it again. I love that it doesn't have an agitater in the center that clothes can get caught on, I don't worry about my delicates as much. If you have never used an HE washer before, the small amount of water it uses does take getting use to. It doesn't look like enough, but truly, it is.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Quiet, Easy to use controls
I would recommend this to a friend!
+7points
7out of 7found this review helpful.
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Review 19 for LG 4.5 Cu. Ft. 14-Cycle Ultra Capacity High-Efficiency Washer - White
Best washer ever
Customer Rating
5.0
Posted by: grisetti
from Home, WA
on 09/27/2011
Value for Price
4.0
Quality
4.0
Features
5.0
Performance
5.0
This machine is fantastic. You place the clothes into the machine then select type and it uses just the amount of water required to do the load. The cloths spin out to the point of just about being dry, very little dryer time.
After a couple of months, no cons to report.
After a couple of months, no cons to report.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Quiet, Easy to use controls
About me... Looking for energy savings, Always get the deal
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
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Review 20 for LG 4.5 Cu. Ft. 14-Cycle Ultra Capacity High-Efficiency Washer - White
Great washer!
Customer Rating
5.0
Posted by: lorelei3
from Illinois
on 09/26/2011
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
Purchased this washer online based on my sister's recommendations. Good advice! I love this washer. It's everything my old washer wasn't--quiet, efficient, quality performance. Purchasing online was easy; delivery was on time and quick. SO happy with this purchase.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Looking for energy savings, Budget Conscious, Parent of kids
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
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