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Customer Reviews Collected from swiffer.com |
Steampad Refills for Swiffer Steamboost (20-Pack) - White
Average Customer Rating:
3.5
Rating breakdown 328 reviews
5 Stars
124
4 Stars
72
3 Stars
36
2 Stars
29
1 Star
67
69%of customers recommend this product.
(
211 out of
306)
Customer Reviews for Steampad Refills for Swiffer Steamboost (20-Pack) - White
Customer Rating
1
Unfortunately not a good fit for me
on August 10, 2015
Posted by: Groovy
from Charlottesville, Va
I love the Swiffer products,however, the Steam Mop didn't work for me. It left streaks on my floor, and pushed the dirt around even though I swept the floors prior to cleaning them. To remove a stain/spill, I had to hold the mop over it and steam it for over a minute. Sorry to say, wish I'd bought a Shark.
Response from swiffer.comBy Rosie, Swiffer Team, September 1, 2015
We are so sorry to hear about your experience. Depending on the size of your room, or if a deep cleaning is needed, it may require changing the pad. As you begin to use it more often, this may not be necessary.
Your feedback is very important to us, we're sharing your comments with the rest of our team. Since the amount of help we can offer on here is limited, please give us a call at 1-800-611-2583 #1. ty!
Your feedback is very important to us, we're sharing your comments with the rest of our team. Since the amount of help we can offer on here is limited, please give us a call at 1-800-611-2583 #1. ty!
Written by a customer while visiting swiffer.com
Customer Rating
1
Great until it broke
on August 23, 2015
Posted by: Jmiller15
from Cincinnati, OH
I loved using this product and really felt that it really cleaned my 100 year old floors. After roughly 10-12 uses, the trigger broke. Not sure if I will spend another $55 to replace it. Will probably switch to the Shark for durability purposes.
Response from swiffer.comBy Rosie, Swiffer Team, September 1, 2015
I'm sorry to hear what happened to the trigger. We wouldn't expect that and neither should you. We stand behind all of our products 100% and would appreciate it if you would give us a call so we can help further. Our toll free number is 1-855-236-3353, M-F, 9 a.m. to 6 p.m. EST. Hope to hear from you soon.
Written by a customer while visiting swiffer.com
Customer Rating
5
Loving It!
on September 16, 2015
Posted by: Judith38
from Tampa, FL
I use the Bissell Steam Mop on my wood laminate floors and my tile kitchen floors and love it! I use the steam mop once weekly and love the way my floors look afterward. I know I'm getting all the dirt because its right there on the pad. I'm confidant when guests come that my floors are clean for their little ones!
Written by a customer while visiting swiffer.com
Customer Rating
1
Complete waste of money!
on September 19, 2015
Posted by: dwe417
from Georgia
I only used this 3 times and the tube that takes the steam to the mop head snapped in two. Now I'm stuck with an over priced dust collector. Not sure if I want to toss it or try to fix it. Complete waste of money!
Response from swiffer.comBy Karen, Swiffer Team, October 15, 2015
We're sorry your Swiffer Bissell Steamboost broke! We take pride in our products & want to help. Please call us at 1-800-611-2583 & choose option 1. We'll be glad to assist you!
Written by a customer while visiting swiffer.com
Customer Rating
1
swifter bissell steam mop
on November 11, 2015
Posted by: bobe33
from bowling green, ohio
This product is cheaply made and didnt hold up to even normal usage. The supply line for the water broke at the bottom. This wasn't even a year old. Good thing is the trigger works
Response from swiffer.comBy Karen, Swiffer Team, November 12, 2015
We're sorry this happened. The quality of our products is important to us! Call us at 1-800-611-2583 #1 so we can learn more & help. We'd love to hear from you!
Written by a customer while visiting swiffer.com
Customer Rating
1
I love this product, at first!
on November 11, 2015
Posted by: tiffany2015
from russell springs , ky
I had the swiffer steamer for about two months, I bought it when I moved in my new place. Up until yesterday it was working really good. It isn't working at all just turning on and not steaming or nothing. I had the same problem with my wet jet stopped spraying out. I didn't think I'd need a warranty/save my recites. I'm about done purchasing swiffer products if they only last a month or so.
Response from swiffer.comBy Karen, Swiffer Team, November 16, 2015
Your Swiffer Bissell Steamboost should definitely last longer than a month. Also, try new batteries in your Swiffer WetJet, as reduced power supply can cause the nozzles to stop spraying. We stand behind our products 100%. Grab your Steamboost & call us at 1-800-611-2583 #1 so we can make this right. We look forward to hearing from you!
Written by a customer while visiting swiffer.com
Customer Rating
3
Cloths come loose if you scrub ...
on November 29, 2015
Posted by: 123amy
from Memphis, TN
I'm hoping for improvements to this mop/cloth system. The cloths won't stay anchored to the mop when I scrub my floor with any pressure. Tucking in the corners does not make the cloth very stable. But it does cause the cloths to rip occasionally when I try to remove them after use.
Response from swiffer.comBy Karen, Swiffer Team, December 4, 2015
We're sorry the pads aren't staying attached to your Swiffer Bissell Steamboost. We would expect them to remain attached while you clean, and we'll share your experience with the rest of the team. Meanwhile, please call us at 1-800-611-2583 and choose option 2 to speak with a representative about the pads. We'll be glad to assist you. Thanks for taking the time to write a review!
Written by a customer while visiting swiffer.com
Customer Rating
5
it grate
on December 3, 2015
Posted by: nicholess
from boaz Alabama
What I needed and work grate I would use tjais for ever
Written by a customer while visiting swiffer.com