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Customer Reviews Collected from swiffer.com |
Steampad Refills for Swiffer Steamboost (20-Pack) - White
Average Customer Rating:
3.5
Rating breakdown 328 reviews
5 Stars
124
4 Stars
72
3 Stars
36
2 Stars
29
1 Star
67
69%of customers recommend this product.
(
211 out of
306)
Customer Reviews for Steampad Refills for Swiffer Steamboost (20-Pack) - White
Customer Rating
3
Wish it had lasted longer
on December 9, 2015
Posted by: Irmmy
from San Antonio, Texas
I use all of Swiffer products and love them. Bought the Swiffer Steam mop about 3 months ago and also was pleased with it until today when the trigger that initiates the steam broke. It is not repairable and I can't afford to buy another one. Swiffer needs to redesign the handle.
Response from swiffer.comBy Karen, Swiffer Team, December 11, 2015
We're sorry the trigger on your Swiffer Bissell Steamboost broke. We'll share your suggestion to redesign the handle with the rest of the team. Meanwhile, call us at 1-800-611-2583 #1 so we can help you out. If possible, please have your Steamboost handy when you call. We look forward to hearing from you!
Written by a customer while visiting swiffer.com
Customer Rating
1
Bad Craftsmanship
on December 17, 2015
Posted by: Steph123
from Houston, TX
I am very fond of the concept of the steam mop it is just the craftsmanship of this item is not good at all. This is the second one that I have purchased that the steam trigger on the handle has broker. The rest or the mop still works, but the trigger does not. It is not fixable either and I did not have either of them very long. I am going to say that it is not worth the money.
Response from swiffer.comBy Karen, Swiffer Team, December 22, 2015
We're sorry the triggers on your Swiffer Bissell Steamboosts broke. The quality of our products is important to us. Please call us at 1-800-611-2583 #1 so we can gather details to share with our quality team & make this right. We'll be glad to assist you.
Written by a customer while visiting swiffer.com
Customer Rating
4
Fantastic!!
on January 18, 2016
Posted by: sahm
from arkansas
I love this machine! It def gets the job done and it makes my house smell great!! The handle broke on my machine and they took care of me. Thank you Swiffer for being awesome!!!!
Written by a customer while visiting swiffer.com
Customer Rating
3
Great Product, But Doesn't last very long
on January 20, 2016
Posted by: Piyush
from Dallas, TX
We Bought this product in 2014. It worked very well for first 8-9 months. My wife just loved using it every week. But suddenly, for some reason it stopped producing Steam. Water doesn't get heated up at all now. Not sure what the problem is. We can not find any parts for this product, so basically we may have to just throw it away.
Response from swiffer.comBy Karen, Swiffer Team, January 25, 2016
We're sorry your Swiffer Bissell Steamboost stopped producing steam. Your satisfaction is important to us. Please call us at 1-800-611-2583 so we can gather details & help you with this matter. We'll be glad to assist you!
Written by a customer while visiting swiffer.com
Customer Rating
4
Great product!
on March 20, 2016
Posted by: Hollywood
from Daphne, Alabama
We gave the steamer to our daughters for Christmas, they have loved it! But today.....the button on the handle that emits steam broke. They are very sad, they are clean freaks. What can we do?
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
Poorly Made
on April 3, 2016
Posted by: Kevin007
from Los Angeles
My handle broke within the first 2 month of purchasing
No, I would not recommend this to a friend.
Response from swiffer.comBy Karen, Swiffer Team, April 8, 2016
We're sorry the handle of your Swiffer Bissell Steamboost broke. Please call us at 1-800-611-2583, option 1, so we can make this right. We'd love to hear from you!
Written by a customer while visiting swiffer.com
Customer Rating
1
This was the biggest waste of money!!
on April 23, 2016
Posted by: tenntirediva
from Memphis tennessee
I have had this product for less than a week and the trigger broke. Not only that byt when you try to use it, the pad slides out of the pockets and tears up. Thats probably why when I bought my first refill pack that they were on clearance. Do not waste your money.
No, I would not recommend this to a friend.
Response from swiffer.comBy Karen, Swiffer Team, May 17, 2016
We're sorry the trigger on your Swiffer Bissell Steamboost broke, and that the pad tore when it. Your satisfaction is important to us. Please call us at 1-800-611-2583 so we can gather details for our Quality Team and make this right. We'd love to hear from you!
Written by a customer while visiting swiffer.com
Customer Rating
1
9137093211
on April 27, 2016
Posted by: Kansas
from Topeka, KS
This item worked fabulous the first two times but won't even try to steam now. I have kept this item in a dry cool environment, plug it in an hour before use and only use distilled water, there is no reason this item shouldn't work. Save your money and buy another product. I wouldnt have even selected one star but unfortunately it won't let me post unless I rate at least a one star.
No, I would not recommend this to a friend.
Response from swiffer.comBy Karen, Swiffer Team, May 3, 2016
We're sorry your Swiffer Bissell Steamboost is no longer steaming. We take product quality very seriously. Please call us at 1-800-611-2583 #1 so we can learn more & help. We'd love to hear from you!
Written by a customer while visiting swiffer.com