 |
Customer Reviews Collected from swiffer.com |
Steampad Refills for Swiffer Steamboost (20-Pack) - White
Average Customer Rating:
3.5
Rating breakdown 328 reviews
5 Stars
124
4 Stars
72
3 Stars
36
2 Stars
29
1 Star
67
69%of customers recommend this product.
(
211 out of
306)
Customer Reviews for Steampad Refills for Swiffer Steamboost (20-Pack) - White
Customer Rating
2
Disappointed
on July 28, 2017
Posted by: Shanon123
from Marana, AZ
I have been through 3 Steamboost mops and was getting ready to purchase my 4th but figured I would try to see if Swiffer sells replacement parts. All 3 mops have had the trigger break. I LOVE this mop up until it breaks. I wish there was some other option instead of having to purchase the entire product again. Are there any options or is there a similar product that has a longer lasting lifespan?
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, August 1, 2017
We're glad you love your Bissell Steamboost Mop and we're sorry to hear that the trigger keeps breaking. The Steamboost Mop is a partnered product with Bissell and we recommend giving them a call at 1-866-860-2392 so they can help you further.
Written by a customer while visiting swiffer.com
Customer Rating
1
33yr single mom, with a 5yr son. I want answers!
on August 14, 2017
Posted by: Just a mom
from Upstate, NY
Son has immune disease, I have cancer in current treatments, need sterile home. I'm a NICU nurse, w/zero family my son is the one who suffers most. You make a product to help it doesn't work. I see all the other reviews, try to exchange it @ store, nope. They direct us to you, same. Companies make products get there money and that's it. So please tell us what you would do in our situation?
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, August 15, 2017
We're sorry to hear about your experience and we can understand your frustration. If you're unable to return your Swiffer Bissell Steamboost to the seller, please give us a call at 1-866-860-2392 so we can help you further.
Written by a customer while visiting swiffer.com
Customer Rating
1
Mop leaks when I fill it
on August 16, 2017
Posted by: Deedee73
from Baldwin Park , Caifornia
This Swifter sweep-vac is useless. From day one it leaks water everywhere and I can't go online to figure out why. Can't even find the same exact product online. It was a gift and they didn't give me no receipt. What can I do?
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, August 22, 2017
We're sorry to that you're having issues with your Swiffer Bissell Steamboost. We can definitely understand any frustration. When you have a moment to chat, we'd like to learn more about your experience and help you further. Please give us a call at 1-866-860-2392.
Written by a customer while visiting swiffer.com
Customer Rating
5
I love my Steamboost.
on August 26, 2017
Posted by: Josette1022
from Detroit,MI
The only problem I am having is trying to find the refills, I even tried online and it will not allow me to order. Please help!
I would recommend this to a friend!
Response from swiffer.comBy The Swiffer Team, August 31, 2017
We're glad to hear you love your Steamboost! We're sorry that you're having trouble ordering the refills and we're here to help. Follow the link below and select the "Buy Now" tab. If you have any questions, please give us a call at (800) 611-2583. https://swiffer.com/en-us/shop-products/refills/mopping-refills/swiffer-steamboost-powered-by-bissell-steam-pad-refills-open-window-fresh-scent
Written by a customer while visiting swiffer.com
Customer Rating
3
Great cleaning abilities but poor design
on October 13, 2017
Posted by: Catoakie
from Calgary, AB
I really like how it cleans. I feel like I am getting the dirt out of my floors. The only problem is with the trigger mechanism. I have had 2 of them break now at this site. A good option though for a steam mop as it is more affordable, just wish it would last.
I would recommend this to a friend!
By Response from Swiffer, October 18, 2017
We're so sorry to hear about your experience and we'd like to help! Please give us a call at (800) 611-2583 when you have a minute to talk.
Written by a customer while visiting swiffer.com
Customer Rating
1
Not worth it
on October 23, 2017
Posted by: FunGal45
from Texas
I bought the Swiffer Steam Boost to use in conjunction with my Swiffer Sweep + Vac on my tile floors. I planned to Steam Mop 2 or 3 times a week after I used my Sweep + Vac. However I am quite disappointed in the performance of the Steam Boost. The steam quality is mediocre at best. I mean it doesn't do much better than a Swiffer wet jet. This product is not for me.
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, October 25, 2017
We're sorry to hear this, as it's so important to us that our products make cleaning easier for you. We'd be happy to help you further with this, please give us a call at (800) 611-2583 when you have time to chat.
Written by a customer while visiting swiffer.com
Customer Rating
2
Great product for cleaning but needs improvement
on October 25, 2017
Posted by: Nikki29
from Texas
The lever that you pull to release steam keeps breaking. I’ve gone through two steamers now. It cleans great though while lever is working.
No, I would not recommend this to a friend.
By Response from Swiffer, October 27, 2017
We always want you to have a great cleaning experience with Swiffer and we'd like to help! Please give us a call at (800) 611-2583 when you have time to chat.
Written by a customer while visiting swiffer.com
Customer Rating
3
Amazing product but sad lever broke :(
on November 23, 2017
Posted by: Moe9733
from Fort Lauderdale,Fl
I love the product and it cleans very well however after only a month the lever broke, I wonder if the team can replace the product.
No, I would not recommend this to a friend.
By Response from Swiffer, November 27, 2017
We're sorry to hear this happened, and we'd like to see what we can do to help, Moe. Please give us a call at (800) 611-2583 when you have time to talk.
Written by a customer while visiting swiffer.com