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Customer Reviews Collected from holmesproducts.com |
Holmes - Air Purifier - HEPA - White
Average Customer Rating:
4.4
Rating breakdown 58 reviews
5 Stars
40
4 Stars
9
3 Stars
3
2 Stars
2
1 Star
4
86%of customers recommend this product.
(
48 out of
56)
Customer Reviews for Holmes - Air Purifier - HEPA - White
Customer Rating
1
Good performance hampered by design flaw
on July 26, 2017
Posted by: holmesinwi
from Wisconsin
Gender:Male
Length of ownership:1 year or longer
I own two of these units and both have burned at the PCB (where the buttons are located), but somewhat functions still. They now create a permanent burnt plastic smell on the filters. They had worked well for a number of years being used in an always cool setting (70 degrees). In warmer rooms there is a design flaw that causes the section by the plastic buttons to overheat and melt the plastic casing. Notice the burnt PCB by the power resistor and the underside of it which has burned the adhesive.
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Holmes®️ - Consumer care, HA2 - Consumer Service Department, February 1, 2023
Hi! Thank you for choosing Holmes®️. We hope you are healthy and staying safe. We apologize to learn that two of your air purifiers had a burnt plastic smell. We are wondering if you've directly contacted us regarding the issue, as we would like to provide proper assistance for you. Your feedback will surely be relayed to our Design and Production Team, as we are doing our best to make our products better. Stay safe and healthy!
Written by a customer while visiting holmesproducts.com
Customer Rating
5
Perfect to clean the air ❤️
on September 5, 2017
Posted by: Ninasbz
from California, United States
Gender:Female
Length of ownership:1 week
[This review was collected as part of a promotion.] This was bought as I can't find anymore filter for my Old Canister Holmes HAP580 that I have for almost 20 yrs --and it still works great. ❤️Please make it again! Anyway, with all the fires in our area which produces a lot of smoke, I can breathe clean air in my house especially with my allergies. It's a bit loud but it's alright as I know it's really working to filter the bad air. I just leave it on #2 setting all day. I love it so much that I just ordered 1 for my son, and another 1 for me.
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com
Posted by: NinasHappy
from California, United States
Gender:Female
Length of ownership:1 month
Verified Purchase:Yes
[This review was collected as part of a promotion.] Now that I have 2 of this in my house together with the other Holmes purifier that I have, I know that the air in my house will be cleaner. I’m looking forward to using this on the coming more years to come. This will really help me control my allergies.
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com
Posted by: Geannette
from Mission Viejo, CA, United States
Gender:Female
Length of ownership:1 month
Verified Purchase:Yes
I put it on 4 the first night and for the first time in several months my nasal passages were clear when I woke up!!
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com
Customer Rating
5
Reduced The Number of Asthma Attacks
on January 14, 2020
Posted by: HENRIETTA
from NORTH CAROLINA
Gender:Female
Length of ownership:1 year or longer
I bought this unit and a smaller one back in 2015 and 2016. The smaller unit I ran everyday for my granddaughter in her room. The bigger unit for my room. Since moving into my new home, had not use either units. But four days ago, I turned on the larger unit in the hallway of the house. It has cleared the air so much that my house shows no signs of any particals, cat hair or dust flying around the room. The house is so clean looking. It has caused me to reduce the number of breathing treatments that I have had to take to as needed. My house is so much fresher and I do not have to get rid of my cats. Thank you so much. P.S. I can live with the noise.
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com
Customer Rating
2
Humming Noise
on January 28, 2020
Posted by: DorothyP
from Pennsylvania
Gender:Female
Length of ownership:1 week
I have used this exact air purifier for years (and loved it), but I had to get a new one when we moved (the old one was getting worn out). This new one is making an annoying humming noise (it's louder than the air blowing). Is this normal? I have read other reviews saying the same thing. Is that how they all are, or am I safe in getting a replacement?
Response from holmesproducts.comBy Holmes®, Consumer Care, February 10, 2020
Thank you for taking the time to share your experience. Your feedback is important to us, and it helps us to continuously improve our products and services. If there's anything we can do to assist you, please don't hesitate to contact us at 1-800-546-5637. We're here for you Monday-Friday, from 9am-6pm EST. We look forward to assisting you.
Written by a customer while visiting holmesproducts.com
Customer Rating
5
3 years and going strong
on March 22, 2020
Posted by: MMGood
Gender:Female
Length of ownership:1 year or longer
This seems to work tirelessly through California fires and allergy seasons. I like the white noise too. While adjustable, it seems an added bonus that it filters out neighbor noise and I can still hear the birds. Love it!
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com
Posted by: mbooth
Length of ownership:1 year or longer
Verified Purchase:Yes
The bearings froze on my old one after a power outage This was a direct replacement/
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com