Thank you for sharing your valuable feedback on your new range, granma. Areas near surface units may become hot enough to cause burns. During and after use, do not touch, or let clothing or other flammable materials touch these areas until they have had sufficient time to cool. Among these areas are the cook top, surfaces facing the cook top, the oven vent openings and surfaces near these openings, oven door and window. If you are baking potatoes that may be small enough to fall through the grates of the rack, a baking sheet should be used. The broiler pan on your model is designed to be removed by lifting straight up from each side (see figure 1 on page 12 of your Owner’s Manual), as the front is a panel and doesn’t fold down. I enjoy the low simmer burner for making gravy and sauces. Your friendly Frigidaire lady, Ruth

NaBon, thank you for sharing your range experience with us. Your range will take a little longer to preheat. Times ranging from 10-17 minutes are normal to preheat to 350°. We also recommend preheating the broiler for 5 minutes before adding food. Our ranges come with many different options, each consumer may choose from a wide variety of appliances, each built to provide a quality product and various features to best suit their needs. We hear your voice and appreciate that you've taken your time to share your important quality and design concerns with us. I am sending your valuable feedback to our design engineers for consideration for future models. We thank you for your willingness to share your opinions and for your personal contribution in helping us to better understand and meet our customer needs going forward. Should have any questions, please do not hesitate to reconnect with us directly. Your friendly Frigidaire lady, Ruth