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Customer Reviews Collected from lg.com |
LG - 1.8 Cu. Ft. Over-the-Range Microwave - Stainless-Steel
Average Customer Rating:
4.3
Rating breakdown 324 reviews
5 Stars
210
4 Stars
69
3 Stars
14
2 Stars
8
1 Star
23
88%of customers recommend this product.
(
266 out of
304)
Customer Reviews for LG - 1.8 Cu. Ft. Over-the-Range Microwave - Stainless-Steel
Customer Rating
4
Quality product
on July 29, 2022
Posted by: TonyDeee
from Rochestet NY
[This review was collected as part of a promotion.] Very high quality product with a beautiful look. A few items that need to to be corrected to achieve the 5 star rating. Operation panel is not back lit and nearly impossible to see in low light. Finally, the manual is hard to read and not intuitive. It needs to be improved.
Pros: Quality
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Great
on August 11, 2022
Posted by: Jana1
from Texas
[This review was collected as part of a promotion.] Great microwave. Was not that hard to hang on old wall hanger.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Microwave over the stove
on September 22, 2022
Posted by: BarbPask
from Grand Rapids MI
The microwave works the way it should. I like some of the thawing features and regular cooking.
Pros: ease of use, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Excellent microwave I’m enjoying it thoroughly
on September 26, 2022
Posted by: Kermheib
I’ve had it for a month it’s quiet easy to use just a joy to have
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
on October 5, 2022
Posted by: TMIB
from Freehold, NJ
I bought this microwave over two years ago and had been very happy with it. Used it primarily for reheating. Unfortunately, it just stopped working. I was out of the 1 year warranty, and did not purchase the extended warranty. An LG technician diagnosed the problem as a bad main board. A replacement board would have cost just as much as a new microwave. It is a poorly designed product which should absolutely last more than 2 years, especially given the price.
Quality
1
Features
4
Value
1
Response from lg.comBy JaNika Wiley, Social Media, October 7, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG microwave. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Customer Rating
4
on December 17, 2022
Posted by: pebbie
from Indianapolis
[This review was collected as part of a promotion.] I’m happy with the microwave. It’s a lot quieter than the old one. I don’t like that you can barely see the key pad options. Exhaust doesn’t pull as well as the old one.
Quality
4
Features
3
Value
3
Written by a customer while visiting lg.com
Customer Rating
3
Flickering Numbers
on January 4, 2023
Posted by: liz224466
from San Antonio, TX
The microwave works except for the numbers. They flicker so much you can’t see what you entered.
Quality
3
Features
1
Value
1
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, January 11, 2023
Thank you for sending your valuable feedback regarding your LG Over the Range Microwave model LMV1813ST and your experience using it. It’s greatly appreciated. We would like to investigate the issue further. To begin, we need to switch to a platform that allows us to do so. Kindly call our customer support number at (800) 243-0000 or use @LGUSSupport to send us a private message on Facebook or Twitter. We'll be pleased to handle the rest. ^Danee
Written by a customer while visiting lg.com
Customer Rating
5
User Friendly
on January 12, 2023
Posted by: Senior Sandy
from Seal Beach CA
[This review was collected as part of a promotion.] Life wouldn't be the same without my microwave. Im 80 years old and can operate it perfectly. It is so user friendly. Sometimes we seniors get confused with all the complicated electronics...not with my microwave. I use it constantly. Sandy
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com