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Customer Reviews Collected from lg.com |
LG - 1.8 Cu. Ft. Over-the-Range Microwave - Stainless-Steel
Average Customer Rating:
4.3
Rating breakdown 324 reviews
5 Stars
210
4 Stars
69
3 Stars
14
2 Stars
8
1 Star
23
88%of customers recommend this product.
(
266 out of
304)
Customer Reviews for LG - 1.8 Cu. Ft. Over-the-Range Microwave - Stainless-Steel
Customer Rating
5
Great microwave appliance
on January 21, 2023
Posted by: CCB905
from Trenton FL
We installed this microwave to replace a builder-grade appliance which was 6 years old. The fan is powerful, but not too loud. The programs are very helpful. It is powerful, and effecctive. Both the exterior and interio are very easy to clean.
Pros: ease of use, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Poor interface panel.
on April 17, 2023
Posted by: Bigelow
from St. Augustine, FL
Does not have simple 1 touch feature for warming water or milk. LCD panel has flickering digits and appears to be defective or about to fail. No backlit display is also a negative. Request for service has been very difficult and goes into feedback loops with request to file complaint again and again. Very unsatisfied
Quality
2
Features
2
Value
2
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, April 18, 2023
Thank you for sending your valuable feedback regarding your LG Over the Range Microwave model LMV1813St and your experience using it. It’s greatly appreciated. We would like to investigate the issue further. To begin, we need to switch to a platform that allows us to do so. Kindly call our customer support number at (800) 243-0000 or use @LGUSSupport to send us a private message on Facebook or Twitter. We'll be pleased to handle the rest. ^Danee
Written by a customer while visiting lg.com
Customer Rating
1
Not Worth It
on August 22, 2023
Posted by: Brinaann
[This review was collected as part of a promotion.] I had this microwave for 2 years and it has already broke. IT stopped heating the exhaust motor no longer turns on. Dont waste your time on this junk.
Response from lg.comBy LG Customer Experience team, Customer Care, August 22, 2023
We're deeply concerned that our resolution to your issue did not meet your expectations and that we weren’t able to demonstrate how much you mean to us. As much as we hate to see you go, we understand that a non-working microwave must’ve caused a lot of inconvenience on your end. We apologize again for all the trouble caused and wish you all the best. Please reach out to us if you have any questions or concerns. ~Tanisha
Written by a customer while visiting lg.com
Customer Rating
4
Just the right size and options
on September 15, 2023
Posted by: Dave2144
from Lower Gwynedd, PA
[This review was collected as part of a promotion.] This was a replacement, and it fits the space perfectly and does the same great job.
Pros: ease of use
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Seems to be an improved unit.
on September 22, 2023
Posted by: Nate bifano
from Moscow, Pa. 18444
[This review was collected as part of a promotion.] Love the replaced Microwave. Just that the alignment holes were not in the same location as the previous unit.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Written by a customer while visiting lg.com
Customer Rating
5
Pleased with all its features and its Performance.
on October 20, 2023
Posted by: Nate J
from Moscow, Pa
[This review was collected as part of a promotion.] We had a wonderful experience with the LG phone Rep. She helped us with all the required replacement LG Microwave details and we have since installed with no problems! Very happy!!
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Great features
on February 3, 2024
Posted by: RAS6
from Arizona
[This review was collected as part of a promotion.] I bought this 7 years ago and it was a good investment
Pros: ease of use
Quality
4
Features
5
Value
3
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on the average of (13) ratings-only reviews
Overall Customer Rating
4.8
Would recommend? Yes
(
13 out of
13)
Features
4.5
Quality
4.8
Value
4.6