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Customer Reviews Collected from Samsung US |
Samsung - 19.7 Cu. Ft. French Door Refrigerator - White
Average Customer Rating:
4
Rating breakdown 28 reviews
5 Stars
10
4 Stars
12
3 Stars
4
2 Stars
1
1 Star
1
77%of customers recommend this product.
(
20 out of
26)
Customer Reviews for Samsung - 19.7 Cu. Ft. French Door Refrigerator - White
Customer Rating
4
I like it, but - - -
on August 26, 2010
Posted by: hidesertdi
Expertise:Expert
This refrigerator has some nice features. However, it really is difficult to find enough spaces for tall containers, i.e., wine bottles, milk jugs, etc. Only the bottom shelves on the doors accommodate these things, just not enough! There needs to be more options in arranging the shelves.
ALSO - the ice-maker ice tasted horrible for the first 2 1/2 months! In desperation I finally took the freezer baskets out (now THAT was a challenge!), and washed down ALL surfaces in the freezer with a baking soda solution. We're not sure if that was the reason for the improvement, or if the ice maker had finally passed enough ice and cleaned itself?
Aside from some problems with the dealer and salesman's false promises, we'll eventually enjoy it.
ALSO - the ice-maker ice tasted horrible for the first 2 1/2 months! In desperation I finally took the freezer baskets out (now THAT was a challenge!), and washed down ALL surfaces in the freezer with a baking soda solution. We're not sure if that was the reason for the improvement, or if the ice maker had finally passed enough ice and cleaned itself?
Aside from some problems with the dealer and salesman's false promises, we'll eventually enjoy it.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Redesign freezer door handle
on October 6, 2010
Posted by: Trish
Expertise:Intermediate
The freezer door handle has a MAJOR design flaw...if you pull the drawer too hard the handle breaks off.
I haven't called yet, but will have to soon to get a new door handle.
I do like the bottom freezer feature and the fact that the freezer is a drawer with a light. Easy to see the items in the freezer but never expected the handle to break off so easily or ever for that matter. Have only had the refrig nearly 3 months.
I haven't called yet, but will have to soon to get a new door handle.
I do like the bottom freezer feature and the fact that the freezer is a drawer with a light. Easy to see the items in the freezer but never expected the handle to break off so easily or ever for that matter. Have only had the refrig nearly 3 months.
Pros: Bright display
I would recommend this to a friend!
Features
3
Performance
3
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
French doors - Ooh la la!
on February 19, 2012
Posted by: BottomFreezerFan
from Spokane WA
Expertise:Expert
It looks good and you can open only one door at a time once you know where everything is placed. You have to open both doors to access either crisper. The shelves are not fully adjustable. The middle shelf is adjustable and has about a 3 inch spread. The tall items will have to go on the doors. Medium tall items (like beer bottles) can fit on one of the shelves if the middle shelf is adjusted up or down. The door bins are fully adjustable and removable. I had to make an adjustment in my thinking about food placement i.e. items that used to be on the door are on the shelves and items that used to be on shelves are on the door, but it works for me. The humidity controller in the crisper actually works. Thanks to the dual evaporators the food in the crisper doesn't freeze and stays fresh and moist if needed (like lettuce) or a little drier if not needed (like oranges). The sliding deli storage drawer is a feature that I won't use because of the varying height of food stored on the shelf below. I'll use the drawer, just not the sliding feature.
The freezer keeps food perfectly. The handle moves up a little when you pull which makes it easier to open the freezer because you don't have to pull straight out. Inside the freezer is a top drawer which contains the ice bin. It's also perfect for the flat boxes of frozen stuff. The lower bin is big enough for roasts, chickens, and turkeys. I don't know if it will hold a huge turkey. Perhaps someone else knows. The lower bin has a divider which is can be moved to almost any position or removed allowing great flexibility in the size of the bins. The bin has slant at the back which makes the bin smaller at the bottom and larger at the top. This feature will allow more food to be accessible near the top.
I'm a big fan of the bottom freezer because I'm in and out of the fridge often and only use the freezer once or twice a day. When summer comes and ice is in demand the placement of the ice bin is perfect. I couldn't afford the models that have ice/water in the door, so this was the perfect choice for me. I did a lot of research including consumer reports and this fridge is highly rated by all and considered a best buy.
I am a fan of the look, performance and ease of use.
Pros: Inexpensive
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fabulous Product
on November 2, 2011
Posted by: Dody
from Florida
Bought this refrigerator and love love love it. I have a bad back and bending into the regular fridge was hurting my back. This is QUIET, great lighting, plenty of storage space for two. Thank you Samsung!!!!!
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like this frig - but
on January 27, 2012
Posted by: mimi72
from palm beach gardens, fl
Expertise:Intermediate
About 15 minutes after delivery and set-up I realized a BIG problem. Not enough space for tall containers such as milk or juice. Only two small shelves on the doors. Definetly not enough space for more than two or three bottles at a time. We have had to become creative in storing such items. Laying on their sides and praying for no leaks. There is only one adjustable shelf and still that doesn't accommodate a 10" tall bottle of milk. Split shelves would have really been nice.
On the plus side, it is very quiet, the ice-maker is great and also very quiet. The crisper drawers are substantial and quite sturdy. The lighting is good and the controls are very convenient.
On the plus side, it is very quiet, the ice-maker is great and also very quiet. The crisper drawers are substantial and quite sturdy. The lighting is good and the controls are very convenient.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
mistake with the french door
on October 22, 2010
Posted by: dorothy
knew as soon as I started to put stuff away, I had a made a mistake with the french door in a 20 cu ft. this product is too small to warrant a french door. neither side is wide enough to easily access without opening the other door. also the (small) door bins are limited in the placement and the extra moveable drawer that hangs off one of the shelves is too small to fully utilize, (again, 20 cu. ft. too small to add extra "doodads"). ended up removing it altogether.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Good fridge
on January 25, 2012
Posted by: 1stTimeHomeOwner
In a world where there are so many choices available and features to choose from I am still happy we purchased this refrigerator. I like that the freezer has full bins and not just wire ones, that the ice maker takes up minimal space, that the fridge beeps at you if the door has been left open too long on accident, and that the french doors can open independent of each other.
I do wish that there was more customization in regards to placement of the fridge shelves. I feel like it doesn't fit very many tall things and when I add juice to the fridge I have to take my Brita filter out since it won't fit both at the same time in the doors and they are too tall to fit anywhere else. I also kind of miss having shelves in the freezer for some things but I knew that would be an issue with the type of fridge this is, and it is just something I will have to learn to work around.
Pros: locking roller feet
Cons: not much "tall" space
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My Samsung Refrigerator
on March 6, 2011
Posted by: SNair
from Minneapolis
Expertise:Intermediate
This is a very good refrigerator for the price and style. Works great for small family. I have been using this refrigerator for a month now. It is difficult to put 1 gallon milk containers inside compartments since the height is low. But I put 3-4 milk containers in the upper tray by tilting the containers. Other than that, this is a great choice for the price and style. The ice maker is great. Bottom freezer is also very convenient.
Pros: Bright display, Realistic color
Cons: tray adjustments
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US