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Customer Reviews Collected from frigidaire.com |
Frigidaire - 1.1 Cu. Ft. Mid-Size Microwave - Black
Average Customer Rating:
4.3
Rating breakdown 1,264 reviews
5 Stars
747
4 Stars
322
3 Stars
92
2 Stars
42
1 Star
61
87%of customers recommend this product.
(
1,046 out of
1,209)
Customer Reviews for Frigidaire - 1.1 Cu. Ft. Mid-Size Microwave - Black
Customer Rating
4
Simple and easy to use
on August 29, 2019
Posted by: Jujagirl71
[This review was collected as part of a promotion.] It is simple to use and easy to read the buttons. i knocked it down a point because i don’t like that the light does not come on when I open the door.
Written by a customer while visiting frigidaire.com
Customer Rating
1
buttons dont work after a year
on October 8, 2019
Posted by: Anonymous
only 3 of the buttons1-6 work and the 35 sec button dosent work either.
Response from frigidaire.comBy Derrick , Online Outreach Specialist, October 11, 2019
Hi, donflowers.
Thank you for taking a moment to share your experience with us.
I feel awful to learn about the matter with your microwave.
I would like to gain more insight about your recent concerns. Please be on the lookout for an email from us.
For any immediate assistance, we can be reached by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST.
We appreciate your business with us and we are looking forward in the hopes of assisting you.
Regards-Derrick
Thank you for taking a moment to share your experience with us.
I feel awful to learn about the matter with your microwave.
I would like to gain more insight about your recent concerns. Please be on the lookout for an email from us.
For any immediate assistance, we can be reached by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST.
We appreciate your business with us and we are looking forward in the hopes of assisting you.
Regards-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Clean look
on January 17, 2020
Posted by: Shaunam
[This review was collected as part of a promotion.] Works well gets food hot. Burnt a bag of popcorn with popcorn button, must be more powerful than my last.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Doesn't last
on March 10, 2020
Posted by: Binkythreesy
Before it was 4 years old, the floor of the microwave began to rust. No harsh cleaners or scrubbers had been used on it. That is not a reparable problem.
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , March 11, 2020
We appreciate your feedback, Binkythreesy! We are disheartened that you have had this experience with your microwave. We would like to see if we can offer you some assistance. Be on the lookout for an email from us. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
2
Worked great!! For 9 months
on March 17, 2020
Posted by: Concubahr
[This review was collected as part of a promotion.] We bought our house in April 2019 and the microwave came with the house. It was purchased brand-new for the house right before going on the market and had never been used. Fast-forward to February of 2020 and it no longer works; the light comes on and tray spins but will not heat. I contacted Frigidaire and they are going to send a gift-card for the value of the microwave, but since I have no receipt; I am at their mercy on how much we get to replace a less than a year-old microwave.
Until it stopped working it was the best microwave I have ever owned, I plan on purchasing another. I am more than willing to give another one a try based on how well the first one worked and the customer service level I was given (based on that I have no receipt).
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, March 18, 2020
Hello, Concubahr.
Thank you for taking the time to share your experience. I apologize this model stopped working. I am happy we were able to assist you with this matter.
Thank you so much for giving us another chance. I am confident you will enjoy your new appliance for many years to come.
Feel free to chat with us at Frigidaire.com or call us should you need additional assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Thank you for taking the time to share your experience. I apologize this model stopped working. I am happy we were able to assist you with this matter.
Thank you so much for giving us another chance. I am confident you will enjoy your new appliance for many years to come.
Feel free to chat with us at Frigidaire.com or call us should you need additional assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
great little micro wave
on March 25, 2020
Posted by: catlady49
[This review was collected as part of a promotion.] jus tgot mine a aweek ago and in lkove with it does every thing ineed in a mco wave
Written by a customer while visiting frigidaire.com
Customer Rating
1
works for about 10 seconds then shuts off
on May 16, 2020
Posted by: microwave is garbage
got this as a birthday gift a couple years ago. brand new in the box, the first day it would microwave for 10 seconds and then shut off. it does the same thing to this day but it sometimes works when you put a heavy enough plate of food in it. SOMETIMES. its as if it chooses when to work, ill have the same amount of water in the same exact bowl and it’ll work some days and others it won’t. horrible product. also is obnoxiously loud with beeping and while heating but there’s no sound settings to turn the beeping off.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, May 22, 2020
Hello!
Thanks for sharing your experience. We're sorry to hear that you've been having this issue with your microwave since day one! Once an appliance is out of warranty, we are limited in the assistance we can provide. However, we would be happy to investigate this matter and see how we can help. Please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thanks for sharing your experience. We're sorry to hear that you've been having this issue with your microwave since day one! Once an appliance is out of warranty, we are limited in the assistance we can provide. However, we would be happy to investigate this matter and see how we can help. Please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
2
Stopped working
on June 17, 2020
Posted by: Concerned owner
[This review was collected as part of a promotion.] We purchased this model FFCM1134LS about 4 years ago. Purchased it because it matches the oven, dishwasher, and frig. Has always worked great and gets used a lot with 3 kids. Went to heat up food and all of a sudden pressed start and all the lights went out. Not sure what happened but not happy that we only got 4 years out of it. I hope I can get some insight from company or someone reading reviews if this is a common problem or and easy fix. My wife is home with my 3 kids during the summer and we can’t live without a microwave.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, June 23, 2020
Hello, Concerned owner!
Thank you for reaching out to us and bringing your concerns to our attention. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. We have contacted you directly via email regarding your concerns. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Katrina
Thank you for reaching out to us and bringing your concerns to our attention. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. We have contacted you directly via email regarding your concerns. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Katrina
Written by a customer while visiting frigidaire.com