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Customer Reviews Collected from frigidaire.com |
Frigidaire - 1.1 Cu. Ft. Mid-Size Microwave - Black
Average Customer Rating:
4.3
Rating breakdown 1,264 reviews
5 Stars
747
4 Stars
322
3 Stars
92
2 Stars
42
1 Star
61
87%of customers recommend this product.
(
1,046 out of
1,209)
Customer Reviews for Frigidaire - 1.1 Cu. Ft. Mid-Size Microwave - Black
Customer Rating
1
electrical problems
on October 19, 2016
Posted by: smith123
from Grand Haven, MI, United States
I got the microwave as a replacement for one that stopping running. After having the microwave for 3 months, it just stopping and got extremely hot on the top.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Social Media, October 28, 2016
Oh no smith123, I hate to hear about your experience with the microwave! I have some things for you to check that may impact the microwave. Is the microwave plugged into a GFI (ground fault interrupter) outlet? If so, please only use a non GFI outlet for all Frigidaire appliances. Is the microwave on its own dedicated circuit? All appliances should be on their own dedicated outlet. If you have any questions, please reconnect with us directly. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worst Microwave Ever
on November 16, 2016
Posted by: Bee53
from New Philadelphia, OH, United States
When microwave is running it is so noisy it could wake up someone. The stainless steel shell rattles, the plastic covering for the buttons cracked within the first month. This has been the shortest lived microwave we ever purchased. The only thing I like about this, is the appearance.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 13, 2016
Bee53, thank you for sharing your microwave experience with us. It is common for the microwave to make some sounds while in use. However, if the sounds are very loud or strange, this may be an indication that something is wrong internally with the microwave. Please be on the lookout for an email from me shortly with some information for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
2016 Thanksgiving and Microwave "Not working"
on December 15, 2016
Posted by: klh1025
from Tampa, FL, United States
[This review was collected as part of a promotion.] I bought this appliance less than a year ago. I bought this for my family. I was shocked to find out this Microwave was leaking heat and radiation. Very upsetting when we found out during Thanksgiving 2016.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, January 12, 2017
Oh no, klh1025! I can only imagine how disappointing this may have been for you. After locating and reviewing your consumer account, it appears that we were able to rectify the issue and provide a satisfactory resolution. Thank you for allowing us the opportunity to assist you and for continuing to be part of the Frigidaire family! Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for us
on July 9, 2017
Posted by: Dwntwn
[This review was collected as part of a promotion.] Bought this about a month ago and it's been perfect for so far
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Eh....
on January 19, 2018
Posted by: Sharonreu
from South Plainfield, NJ, United States
[This review was collected as part of a promotion.] The microwave works well but I have a big problem with the light not turning on when you open the door! It only goes on when the microwave is in use.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist, January 22, 2018
Hi Sharonreu!
I certainly regret to hear that you are not fully satisfied with your microwave. To make sure that your microwave is using energy efficiently, the light will only come on while it is in use, which is normal. I hope this helps!
Kindly-CiCi
I certainly regret to hear that you are not fully satisfied with your microwave. To make sure that your microwave is using energy efficiently, the light will only come on while it is in use, which is normal. I hope this helps!
Kindly-CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
1
Purchased the same model twice and stopped working
on September 13, 2018
Posted by: ErickaJ
from Columbus, OH
[This review was collected as part of a promotion.] My company purchased two of the same models and both stopped working due to a faulty door interlock switch. We had the first one for like a year and 3 months before it went out and the second one just went out last week. The microwave would still run even after the door was pulled open. I wouldnt recommend the microwave to anyone unless they fix this issue.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Alexis, Online Outreach Specialist, September 18, 2018
Hello, ErickaJ. We regret to hear that you have had this issue with your microwaves. We apologize for any inconvenience that this has caused your company. We would like to gather more details to see how we can help. Please reach out to us directly at 1-888-203-1389 M-F from 8a-8p or Sat from 9a-6p EST for further assistance. ~Alexis
Written by a customer while visiting frigidaire.com
Customer Rating
4
Fit well
on October 4, 2018
Posted by: marjo
from grafton oh
[This review was collected as part of a promotion.] I am very happy with my purchase. The size is just right for me, now that I'm a widower.
Thank youo
Thank youo
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Needs Interior light when open door.
on November 10, 2018
Posted by: KathyMax
from Pennsylvania
[This review was collected as part of a promotion.] I would really like this microwave if it had an interior light when you open up the door, like my old $49 microwave did.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Briana, Online Outreach Specialist , November 29, 2018
Hi, KathyMax! We appreciate your feedback! Our design and engineer teams are constantly monitoring our brand pages for feedback such as yours, for future reference. Should you ever need any assistance, feel free to contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST.~Briana
Written by a customer while visiting frigidaire.com