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Customer Reviews Collected from frigidaire.com |
Frigidaire - 13.8 Cu. Ft. Upright Freezer - White
Average Customer Rating:
4.6
Rating breakdown 2,212 reviews
5 Stars
1,536
4 Stars
504
3 Stars
96
2 Stars
28
1 Star
48
95%of customers recommend this product.
(
1,472 out of
1,545)
Customer Reviews for Frigidaire - 13.8 Cu. Ft. Upright Freezer - White
Customer Rating
5
Great garage unit
on July 28, 2018
Posted by: Thereids8
from Springfield OR
[This review was collected as part of a promotion.] The unit is compact but spacious inside. It fits our garage perfectly. The interior holds the cold well and the shelving makes for great storage and organization. The door seal is great and things stay frozen well.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Graet deal for the features
on July 28, 2018
Posted by: AB10
[This review was collected as part of a promotion.] I have only had it for a few weeks but so far so good. Very uniform temperature control and the frost free works extremely well. The selves are adjustable and we added our own wire baskets to help with organization (i.e all the bags of vegetables in one bin). This also helps us decide when we have too much or need to purchase more. The LED light is very bright and effective in lighting the entire contents. It uses the same amount of electricity as our old, 12 cu ft, manually defrosted freezer.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great in a Hot garage
on July 28, 2018
Posted by: stevNhixson
from Hixson, Tn.
[This review was collected as part of a promotion.] We bought this freezer because the old one just couldn't keep up with heat in the garage. This model is the only one we could find that met that requirement, Had it for 3 weeks now and all is well. Not sure if it ever gets to 105 degrees in the garage but sometimes it seems close.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Noisy
on July 28, 2018
Posted by: freezer 1234
from chicago area
Noisy motor. At zero setting takes 25 minutes to cool down. Only stays cold for 45 minutes before motor kicks in again of a 25 minute cycle
Response from frigidaire.comBy Online Outreach Representative, August 7, 2018
Hi, freezer 1234.
Thank you for taking a moment to share your thoughts and concerns on your Frigidaire 13.8 Cu. Ft. Upright Freezer. With your new high-efficiency freezer, it may make unfamiliar sounds. These are all normal sounds and soon will become familiar to you. The sounds indicate your appliance is operating as designed. Modern, high-efficiency compressors operate much faster than older models. The compressor may have a high-pitched hum or pulsating sound. Please keep in mind warm air entering the appliance causes it to run more and warm food will cause your appliance to run more until the desired temperature is reached.
Hope this helps.
If the noise becomes louder, please contact us directly via phone at 888 203 1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST. If sending emails is your thing we can be reached at socialcare@frigidaire.com.
We appreciate your comments and the continuing support of our Frigidaire Brand.
Regards-
Derrick
Thank you for taking a moment to share your thoughts and concerns on your Frigidaire 13.8 Cu. Ft. Upright Freezer. With your new high-efficiency freezer, it may make unfamiliar sounds. These are all normal sounds and soon will become familiar to you. The sounds indicate your appliance is operating as designed. Modern, high-efficiency compressors operate much faster than older models. The compressor may have a high-pitched hum or pulsating sound. Please keep in mind warm air entering the appliance causes it to run more and warm food will cause your appliance to run more until the desired temperature is reached.
Hope this helps.
If the noise becomes louder, please contact us directly via phone at 888 203 1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST. If sending emails is your thing we can be reached at socialcare@frigidaire.com.
We appreciate your comments and the continuing support of our Frigidaire Brand.
Regards-
Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works well for us.
on July 28, 2018
Posted by: Curly5
from Riverside CA
Freezer is working out well for the time we have had it. Love the light feature and that it is frost-free. Wish it had an additional shelf. It operates ---- noisy...……...
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good so far
on July 29, 2018
Posted by: Mediumrareberg
from Phoenix, Az
[This review was collected as part of a promotion.] Been operating for less than a month just fine. Contrary to some reviews, runs quiet enough. Wish the shelves were adjustable, but workable as is.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
lots of good features
on July 29, 2018
Posted by: CJBB
from Ohio
[This review was collected as part of a promotion.] purc
purchased this about 1 month ago and love it.Smaller in size than my older on energy efficient and never need to defrost it...love it
purchased this about 1 month ago and love it.Smaller in size than my older on energy efficient and never need to defrost it...love it
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not impressed
on July 29, 2018
Posted by: FishheadZ
from Eugene OR
[This review was collected as part of a promotion.] We had this freezer only nine months and the compressor went out. Needless to say, we lost a pile of frozen food and we were very disappointed. Although the compressor is covered by the warranty, we are going to be skeptical about the long term reliability of the unit. Losing another freezer full of food would be very costly and frustrating.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Representative, August 7, 2018
Hi, FishheadZ.
Thanks for your rating and review.
I am sorry to learn your freezer has not performed as expected.
Though no manufacturer can guarantee against repairs or service visit with any of their models, I feel awful for the experience you’ve encountered recently with your freezer.
Should you need us for any additional questions or assistance, we can be reached at 888 203 1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST.
We appreciate your feedback and the continuing support of our Frigidaire Brand.
Regards-Derrick
Thanks for your rating and review.
I am sorry to learn your freezer has not performed as expected.
Though no manufacturer can guarantee against repairs or service visit with any of their models, I feel awful for the experience you’ve encountered recently with your freezer.
Should you need us for any additional questions or assistance, we can be reached at 888 203 1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST.
We appreciate your feedback and the continuing support of our Frigidaire Brand.
Regards-Derrick
Written by a customer while visiting frigidaire.com