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Customer Reviews Collected from frigidaire.com |
Frigidaire - 13.8 Cu. Ft. Upright Freezer - White
Average Customer Rating:
4.6
Rating breakdown 2,212 reviews
5 Stars
1,536
4 Stars
504
3 Stars
96
2 Stars
28
1 Star
48
95%of customers recommend this product.
(
1,472 out of
1,545)
Customer Reviews for Frigidaire - 13.8 Cu. Ft. Upright Freezer - White
Customer Rating
5
Good size for us!
on November 5, 2018
Posted by: Dan63
from Millbury, Oh.
[This review was collected as part of a promotion.] We bought this freezer about a month ago and we really like it. It's just the right size for us.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Size
on November 6, 2018
Posted by: MNM 50
from Kentwood LA
[This review was collected as part of a promotion.] Storage space is great and I like the clean look. Affordable
I would recommend this to a friend!
Response from frigidaire.comBy Ciara, Online Outreach Specialist , November 29, 2018
Hi MNM18! We appreciate your feedback on your refrigerator and glad that you are happy with the spacious design. We certainly hope that you think of us in the future for any other appliance needs.
Thank you for being a loyal consumer!
Kindly- Ciara
Thank you for being a loyal consumer!
Kindly- Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good mid sized freezer
on November 6, 2018
Posted by: MlmofSC
from Lake Wylie, SC
[This review was collected as part of a promotion.] We bought this freezer a month ago. Our current freezer was on its last leg so we didn’t have time to order a freezer with out the auto defrost which we preferred. So we got this freezer with auto defrost. It has a nice bright light inside, but only 3 shelves. There is space for 4 shelves but only 3 come with it. There is a bright green light at the bottom to show that it has power. As was mentioned in other reviews it is a loud freezer. I wasn’t so sure of those reviews that said how loud it was but definitely understand now. It is a basic freezer as far as “bells and whistles “ go, there is no alarm to sound of door is left open but there is a lock if you desire to lock the door (although the key is plastic!)
I would recommend this to a friend!
Response from frigidaire.comBy Online Outreach Specialist, December 7, 2018
Thank you for sharing your feedback, MlmofSC. We are constantly working to improve our selections/features and ensure that we’re meeting our customers’ needs. Although we’re not always able to predict what will be available, we regularly pass along our customers’ requests to our Design Team for particular production models. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on November 6, 2018
Posted by: Meme JJ
from Syracuse, NY
[This review was collected as part of a promotion.] After many years standing on my head to find things in my chest freezer, I can finally see everything and get to it quickly. I will never have a chest freezer again!
I would recommend this to a friend!
Response from frigidaire.comBy Briana, Online Outreach Specialist , November 26, 2018
Hi, Meme JJ! Thank you for your review. We're happy to hear that you love your 13.8 Cu. Ft. Upright Freezer. This model is over 24% more energy efficient than Frigidaire’s 2013 models. Should you ever need any assistance, feel free to contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST.~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
4
Learning experience
on November 7, 2018
Posted by: Nana52
from Richland Washington
[This review was collected as part of a promotion.] My only problem with the freezer is that i find it fairly loud when it is running. We have put it in our garage due to limited space, and I can hear it every time it starts up.
I would recommend this to a friend!
Response from frigidaire.comBy Derrick , Online Outreach Representative, December 7, 2018
Hi, Nana52.
Thank you for your feedback and rating of your new Frigidaire 13.8 Cu. Ft. Upright Freezer.
Your voice matters to us as we constantly strive to be the best home appliance company in North America.
With your new high-efficiency freezer, it may make unfamiliar sounds. These are all normal sounds and soon will become familiar to you. The sounds indicate your appliance is operating as designed. Hard surfaces, such as vinyl or wood floors, walls, and kitchen cabinets may make sounds more noticeable. Modern, high-efficiency compressors operate much faster and longer than older models. The compressor may have a high-pitched hum or pulsating sound. I recommend reviewing your “Use & Care” guide for a list of sounds and sights your freezer may experience.
Should the sound become louder, please give us a call. Our team will be happy to assist you further; we can be reached at 888 203 1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST.
Regards-
Derrick
Thank you for your feedback and rating of your new Frigidaire 13.8 Cu. Ft. Upright Freezer.
Your voice matters to us as we constantly strive to be the best home appliance company in North America.
With your new high-efficiency freezer, it may make unfamiliar sounds. These are all normal sounds and soon will become familiar to you. The sounds indicate your appliance is operating as designed. Hard surfaces, such as vinyl or wood floors, walls, and kitchen cabinets may make sounds more noticeable. Modern, high-efficiency compressors operate much faster and longer than older models. The compressor may have a high-pitched hum or pulsating sound. I recommend reviewing your “Use & Care” guide for a list of sounds and sights your freezer may experience.
Should the sound become louder, please give us a call. Our team will be happy to assist you further; we can be reached at 888 203 1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST.
Regards-
Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Does what I bought it for!
on November 7, 2018
Posted by: JWoody
from Ogden, Utah
[This review was collected as part of a promotion.] I bought this to replace a freezer that was 40+ years old and always having to be defrosted. I got this one specifically for the frost free feature. So far so good!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy Owner
on November 8, 2018
Posted by: OwnerInPeabody
from Peabody, MA
Had it for a month now. It fits our needs and works fine.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Suiitable
on November 11, 2018
Posted by: Rjkr
from Newyork
[This review was collected as part of a promotion.] Find it loud running and actually runs too much compared to my old unit
I would recommend this to a friend!
Response from frigidaire.comBy R'Shaye , Online Outreach Specialist , December 11, 2018
Hello, Rjkr. I understand your concerns regarding the noise level and how much it runs. I will be more than happy to assist. Check your temperature to the refrigerator. If your temperature set to a colder temp this could cause it to run more. Set the control to a warmer setting and allow several hours for the temperature to stabilize. Please don't hesitate to call should you need assistance. You can reach our Customer Care Team at 1.888.203.1389 Mon-Fri 8a-8p EST.-R'Shaye
Written by a customer while visiting frigidaire.com