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Customer Reviews Collected from frigidaire.com |
Frigidaire - 13.8 Cu. Ft. Upright Freezer - White
Average Customer Rating:
4.6
Rating breakdown 2,212 reviews
5 Stars
1,536
4 Stars
504
3 Stars
96
2 Stars
28
1 Star
48
95%of customers recommend this product.
(
1,472 out of
1,545)
Customer Reviews for Frigidaire - 13.8 Cu. Ft. Upright Freezer - White
Customer Rating
5
My new freezer
on August 5, 2019
Posted by: Loveys 1410
[This review was collected as part of a promotion.] I am pleased with my purchase. It's makes finding what I am looking for an easy experience.
Written by a customer while visiting frigidaire.com
Customer Rating
4
A whole lot of storage space
on August 6, 2019
Posted by: BB3BB1
[This review was collected as part of a promotion.] We bought this freezer on 07/05/19, delivered on 07/012/19, freezer does its job, but compressor runs a little loud.
Written by a customer while visiting frigidaire.com
Customer Rating
1
sorry I bought this product
on August 6, 2019
Posted by: button12
[This review was collected as part of a promotion.] I have used this freezer less than 1 month. It stopped working and defrosted an entire food supply.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, August 9, 2019
Hello, Button12.
Thank you for providing your feedback. We understand your concern regarding your freezer. Upon reviewing your information, records show there was a service scheduled for August 6, 2019. Please reconnect with us should you still need assistance. You can reach our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Thank you for providing your feedback. We understand your concern regarding your freezer. Upon reviewing your information, records show there was a service scheduled for August 6, 2019. Please reconnect with us should you still need assistance. You can reach our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
3
Almost a lemon
on August 6, 2019
Posted by: Sarge53rf
[This review was collected as part of a promotion.] After taking delivery I had to have service tech out 3 time over two weeks before he could get it to work. Turns out to be a common flaw with the pump
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, August 7, 2019
Hello, Sarge53rf.
We understand your concerns regarding your freezer. We are happy to learn our branded service technician was able to resolve this matter. Feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
We understand your concerns regarding your freezer. We are happy to learn our branded service technician was able to resolve this matter. Feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Size to store Everything
on August 7, 2019
Posted by: Konnijo
[This review was collected as part of a promotion.] Love the upright freezer, the shelves make storing and finding items easy.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not so sure
on August 7, 2019
Posted by: Jo L
[This review was collected as part of a promotion.] Quit working after 5 mo, bottom shelf is the only place that freezes, still waiting in repairman after 2 mo
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, August 8, 2019
Hello, Jo L. Thank you for contacting us regarding your freezer. We understand your concern regarding your freezer. Please check your email for further assistance. Please feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Upright Freezer
on August 10, 2019
Posted by: Jules1974
[This review was collected as part of a promotion.] Our basement got flooded a month ago and the upright freezer we had was ruined. We looked around and since there is just the two of us we thought the 13.8 Cu. Ft. would be a good size. It fit nicely into the spot where the other freezer had been and was quick to cool down and was ready to use.It was definitely a good purchase and fit.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Musical tune
on August 11, 2019
Posted by: Krick625
Just took delivery of ours yesterday and hear this tune played after opening and shutting it. The book doesn't say anything about a tune or noise after opening and shutting. Does anyone else hear it or are we crazy? Will write again after a few weeks usage.
Response from frigidaire.comBy Briana, Online Outreach Specialist, August 14, 2019
Hello, Krick625! Thank you for your feedback! We sincerely apologize for your experience with your freezer. With your new freezer, modern, high-efficiency compressors operate much faster than older models. The compressor may have a high-pitched hum or pulsating sound. These are all normal sounds and soon will become familiar to you. The sounds indicate your appliance is operating as designed. Hard surfaces, such as vinyl or wood floors, walls, and kitchen cabinets may make sounds more noticeable. If you have any additional questions, comments or concerns, please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com