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Customer Reviews Collected from frigidaire.com |
Frigidaire - 13.8 Cu. Ft. Upright Freezer - White
Average Customer Rating:
4.6
Rating breakdown 2,212 reviews
5 Stars
1,536
4 Stars
504
3 Stars
96
2 Stars
28
1 Star
48
95%of customers recommend this product.
(
1,472 out of
1,545)
Customer Reviews for Frigidaire - 13.8 Cu. Ft. Upright Freezer - White
Customer Rating
5
Exactly what we needed!
on September 9, 2019
Posted by: kridim
[This review was collected as part of a promotion.] We bought this freezer a few weeks ago! it is perfect for what we needed.
So glad we chose this model. It is already filled and saving us money!
So glad we chose this model. It is already filled and saving us money!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice size for the value
on September 9, 2019
Posted by: Cassie920
[This review was collected as part of a promotion.] I’ve had the freezer for a month. Lots of space and freezes well. I would have given it 5 stars but it’s not as quiet as I would like it to be.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good size
on September 10, 2019
Posted by: Donovan Hervig
[This review was collected as part of a promotion.] Good value for the cost! Used to replace similar sized freezer that was worn out.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Noisy freezer
on September 10, 2019
Posted by: 2oldWally
[This review was collected as part of a promotion.] Freezes well but much noisier than my old one. Also a bit of frost/moisture at the top center of the door concerns me.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , September 12, 2019
Hi, 2oldWally! We thank you for taking the time out to share your feedback with us, and understand that some sounds from your freezer can be clanorous. You may hear many sounds such as popping, crackling or sizzling during the defrost cycle, which is normal.
A tip that can alleviate your frost matter is to ensure that door is closing and sealing properly. Along with ensuring the vents are not blocked; which can cause frost/ice matters if the air flow is restricted.
Should you ever need any immediate assistance or have any questions, feel free to contact us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST at your convenience.
Kindly,
Ciara
A tip that can alleviate your frost matter is to ensure that door is closing and sealing properly. Along with ensuring the vents are not blocked; which can cause frost/ice matters if the air flow is restricted.
Should you ever need any immediate assistance or have any questions, feel free to contact us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST at your convenience.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
4
bubbling noise
on September 10, 2019
Posted by: Freezer noise
[This review was collected as part of a promotion.] After you close the door it make a bubbling, gargling, noise for 10-20 seconds. Is this normal?
Written by a customer while visiting frigidaire.com
Customer Rating
4
Meets my expectations.
on September 10, 2019
Posted by: Dimps
[This review was collected as part of a promotion.] I bought this to replace a non frost free chest freezer. I really like that this freezer is upright and frost free. So far, it appears to be an excellent choice.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Extremely noisy!
on September 10, 2019
Posted by: GE owner
[This review was collected as part of a promotion.] I've had this freezer for less than 3 weeks so, it's somewhat too soon to offer a more comprehensive review. However, so far I can share that it is very loud and the green light indicating that's the freezer is on is located too low to be readily visible!
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, September 12, 2019
Hi, Valued Customer.
Thank you for your feedback. We understand your concerns regarding the noise level. We will be happy to assist. Some surfaces on floors, walls, and kitchen cabinets may possibly make sounds more noticeable. Quality tests are continually conducted to provide the consumer with the best appliance possible in the industry. Should you need any assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Thank you for your feedback. We understand your concerns regarding the noise level. We will be happy to assist. Some surfaces on floors, walls, and kitchen cabinets may possibly make sounds more noticeable. Quality tests are continually conducted to provide the consumer with the best appliance possible in the industry. Should you need any assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer for the garage
on September 11, 2019
Posted by: Anne3
[This review was collected as part of a promotion.] I purchased the new freezer last month and am happy I did! It's well lit inside with multiple shelves so that I can easily see the contents.The one thing I had to learn is that the magnets holding the door shut are very strong - so strong that the entire freezer rocked when I first tried to open the door. A few items in glass fell out, the containers breaking on the floor. Now, I simply brace my foot against the kick plate to stop the freezer from rocking - easy! The price point for this freezer is great - it's a great value and works very well in a hot, hot garage!
Written by a customer while visiting frigidaire.com