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Customer Reviews Collected from frigidaire.com |
Frigidaire - 13.8 Cu. Ft. Upright Freezer - White
Average Customer Rating:
4.6
Rating breakdown 2,212 reviews
5 Stars
1,536
4 Stars
504
3 Stars
96
2 Stars
28
1 Star
48
95%of customers recommend this product.
(
1,472 out of
1,545)
Customer Reviews for Frigidaire - 13.8 Cu. Ft. Upright Freezer - White
Customer Rating
5
Works for me
on September 13, 2019
Posted by: Zekes pal
[This review was collected as part of a promotion.] This freezer is just what I was looking for. Perfect for organizing my food so it is easy to find without digging around.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the space!
on September 13, 2019
Posted by: GrinchWorm
[This review was collected as part of a promotion.] Bought this for our home after seeing it on sale and am completely happy with the space!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on September 13, 2019
Posted by: Young Grandma
[This review was collected as part of a promotion.] I didn’t have enough freezer space! Decided to buy an upright, looked at several. Liked features of the Frigidaire.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great space without being too big!
on September 13, 2019
Posted by: D0719
[This review was collected as part of a promotion.] Love the freezer and accessibility, unlike a chest freezer. The only thing I don’t like is that when its running we can hear the hum. It is in our basement and we can hear it throughout our first floor. It is a bit annoying
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size
on September 14, 2019
Posted by: Jsh79
[This review was collected as part of a promotion.] We got this freezer as a way to buy extra meat when it is on sale, to supplement our refrigerator freezer. It is the perfect size, not too big, not too small. I love the green light that I can look at and tell that it’s on and working well from the doorway. I also like how easy it is to get things in and out of , I don’t have to dig like in a chest freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Unhappy with freezer
on September 14, 2019
Posted by: WASS
Freezer is way too loud!!! Already had repairman out, he replaced fan & motor, has not helped, still too loud!!!! Freezer is in the garage, can hear it in the bedroom. Would be HORRIBLE if the freezer was inside the house!!!!! This freezer replaced a Frigidaire freezer we had for 17 + years, which was great. Too bad your quality has gotten soooo much worse over the years. We are planning on buying all new kitchen appliances, plus washer & dryer----we will NOT be looking at Frigidaire appliances!!!!
Response from frigidaire.comBy Derrick, Online Outreach Specialist, September 16, 2019
Hello, WASS.
Thank you for stopping by with your review and rating.
I am disappointed to learn your freezer is making a loud, sounds. Your new, high-efficiency freezer may introduce unfamiliar sounds. These sounds normally indicate your freezer is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable.
I am glad to learn we were able to schedule a diagnostic visit to your home with an authorized service provider, and the tech was able to address your concerns about the performance and maintenance of your freezer.
Did you know? Today’s compressors run much faster than in the past. Your compressor may have a high-pitched hum or pulsating sound. For additional information about the sounds your freezer makes, I recommend reviewing page 13 of your Use & Care guide.
Should you feel you need a revisit from our tech, please call us directly. Our Customer Care Team can be reached at 800-374-4432 and available Monday through Friday from 8:30 am-8pm EST. Or, send us an email to socialcare@frigidaire.com.
We appreciate your continued business.
Regards-Derrick
Thank you for stopping by with your review and rating.
I am disappointed to learn your freezer is making a loud, sounds. Your new, high-efficiency freezer may introduce unfamiliar sounds. These sounds normally indicate your freezer is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable.
I am glad to learn we were able to schedule a diagnostic visit to your home with an authorized service provider, and the tech was able to address your concerns about the performance and maintenance of your freezer.
Did you know? Today’s compressors run much faster than in the past. Your compressor may have a high-pitched hum or pulsating sound. For additional information about the sounds your freezer makes, I recommend reviewing page 13 of your Use & Care guide.
Should you feel you need a revisit from our tech, please call us directly. Our Customer Care Team can be reached at 800-374-4432 and available Monday through Friday from 8:30 am-8pm EST. Or, send us an email to socialcare@frigidaire.com.
We appreciate your continued business.
Regards-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good solid freezer
on September 14, 2019
Posted by: Heafy
[This review was collected as part of a promotion.] We brought this and it has not disappointed. No frills as we did not want any, we just wanted a good freezer for a small family. This one is great and fits the bill as to what we wanted
Written by a customer while visiting frigidaire.com
Customer Rating
5
Well worth the money.
on September 14, 2019
Posted by: BAG 1973
[This review was collected as part of a promotion.] Well worth the money.
Needed a small upright freezer to fit in with a busy well occupied room.
Needed to be spacious besides small.
With all my needs met, I finally decided to purchase the freezer.
It has been years since my last purchase of a freezer.
Features have changed and the price was more than I expected.
Overall very happy with purchase.
Needed a small upright freezer to fit in with a busy well occupied room.
Needed to be spacious besides small.
With all my needs met, I finally decided to purchase the freezer.
It has been years since my last purchase of a freezer.
Features have changed and the price was more than I expected.
Overall very happy with purchase.
Written by a customer while visiting frigidaire.com