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Customer Reviews Collected from frigidaire.com |
Frigidaire - 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Ebony black
Average Customer Rating:
3.8
Rating breakdown 214 reviews
5 Stars
85
4 Stars
58
3 Stars
38
2 Stars
8
1 Star
25
68%of customers recommend this product.
(
140 out of
205)
Customer Reviews for Frigidaire - 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Ebony black
Customer Rating
4
Frig Review
on July 13, 2016
Posted by: kltlkg
from ohio
Very happy but it does seem the unit is a noisier than our 20 year frig that this one replaced.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Only had a few weeks
on July 26, 2016
Posted by: A mom
from Pendleton, IN, United States
Looks nice but the drawers!! Omg they are hard to open and close as well as giving a bad squeak! How can you fix that! My poor kids can not get things out! Ice seems to come out fast and keep falling for a bit after you stop pushing button. Not the big of a deal to leave cup longer. I am worried about the filter seeing lots have said they have to be replaced too often. Nice other than that so far
I would recommend this to a friend!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 15, 2016
Oh no, A mom! I can only imagine how frustrating these matters have been for you! I recommend rubbing the drawers with wax paper to ease the sticking. On an average family of 4, we recommend replacing the water filter every 4-6 months. States like Indiana, have hard water and the filter may need changing a bit more often. I am sending you a private E-mail requesting more information so we can review your experiences with the dispenser further. Sincerely, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
good for the price.
on August 11, 2016
Posted by: Jimra
from Deer Park, WA, United States
Bought this in May. Works great. Love the drawer space and digital thermostats.
Written by a customer while visiting frigidaire.com
Customer Rating
1
NOISY!
on August 14, 2016
Posted by: Toddymocko
This is the noisiest fridge I have ever owned! The unit constantly emits a high-pitched hum. Our kitchen is in the center of the house and it can be heard in every room. It is especially irritating in the winter when the house is closed up and no outside noise comes in through the windows to mask the sound. Please help!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, August 25, 2016
Thanks for sharing your feedback, Toddymocko. It sounds like your high-efficiency refrigerator is operating as designed. Models like yours may make unfamiliar sounds like a high-pitched hum or pulsating sound. Hard surfaces, such as vinyl or wood floors, walls or kitchen cabinets may amplify sounds. I hope this information is helpful. Please feel free to reconnect with us directly should you have any other questions. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
3
Just average!
on August 18, 2016
Posted by: Baileys Cook
from Oxnard, CA, United States
I purchased this product because of the name --- FRIGIDAIRE. I have been disappointed on a couple of features. One is the bins for vegetables and fruit are a very light plastic. I do not like the quality of these drawers. Another is that there is not enough room on the door for cans of soda. They have to be stored on the main shelves. But, this product is the right size being a counter model.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, August 30, 2016
Hey Baileys Cook. Thank you for sharing your feedback. We take our consumer feedback into consideration for research, design, and growth opportunities. I will be happy to pass along this information to our Design Team. Please feel free to reconnect with us directly should you have any other inquiries. Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what we have been looking for!!!
on August 18, 2016
Posted by: cletus2000
from Port Angeles, WA, United States
We've been using this for the past month. It's been amazing and just what we were looking for. We've also purchased other frigidaire products in the past. Great products!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Not overly impressed
on November 9, 2016
Posted by: Dirtygert27
from Delran NJ
[This review was collected as part of a promotion.] I bought this Frig after reading reviews. We had a kitchen Reno and I was going back to black. Hate the side by side and have already had service out for freezer. Wish I would've gone with the bottom freezer
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 30, 2016
Dirtygert27, thank you for choosing to become part of the extended Frigidaire family. We regret that you had to have a service call so soon and unexpectedly. Though no manufacturer can guarantee against repairs or service visit with any of their models, Frigidaire does stand behind their products and services. We hear your voice and appreciate that you've taken your time to share your important quality and design concerns. Each consumer may choose from a wide variety of appliances, each built to provide a quality product and various features to best suit their needs. Quality tests are continually conducted to provide our consumers with the best appliances possible in the industry. I have every confidence in our Authorized Service Provider, and that your service appointment resolved your concerns. Should you have any questions, please do not hesitate to reconnect with us directly. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
love the counter depth
on February 15, 2017
Posted by: lisaboom1
from PA, United States
[This review was collected as part of a promotion.] Had to replace the ice maker immediately. It is very loud when running
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 16, 2017
Hey lisaboom1, I regret your ice maker needed repairs so soon and unexpectedly, but I am glad to hear it was taken care of under the warranty protection. You will find normal operating sounds addressed on page 21 of your Owner’s Manual. If what you are hearing is not listed, or you have any questions, please reconnect with us directly by calling Mon-Fri, 8a-8p EST or Saturday 9a-6p @ 877-435-3287 for assistance. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com