 |
Customer Reviews Collected from frigidaire.com |
Frigidaire - 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Ebony black
Average Customer Rating:
3.8
Rating breakdown 214 reviews
5 Stars
85
4 Stars
58
3 Stars
38
2 Stars
8
1 Star
25
68%of customers recommend this product.
(
140 out of
205)
Customer Reviews for Frigidaire - 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Ebony black
Customer Rating
1
Water and ice dispenser, Uneveness of doors, etc.
on June 12, 2017
Posted by: AnnoyedatFrigidaire
[This review was collected as part of a promotion.] Bought about a month ago. Water dispenser is terrible. Pressure started out fine with the filter, but now puts out water extremely slowly. There's no issue with the pressure on the supply line. Ice doesn't get made, I assume, since water can't really make it to the system. The doors aren't mounted evenly, and the plastic grill at the bottom keeps popping off. When the ice maker did work, completely random amounts of ice are dispensed and inevitably drop to the floor.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 15, 2017
Yikes! AnnoyedatFrigidaire, I regret any frustration and inconvenience these matter may have brought to you and your family. This is not the experience we would wish upon our consumers. Page 6 in your Owner’s Manual has the instructions for leveling the doors. In researching, I was unable to locate any recent contact, or service request, pertaining to your matter. So that we are able to gain more insight and assist you properly, we request that you reconnect with us directly (at your convenience) by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 877-435-3287. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my counter depth Frigidaire
on June 13, 2017
Posted by: BonnieS1949
from Cedar Park, TX, United States
[This review was collected as part of a promotion.] Purchases several months ago. I have it in my utility room. I needed a counter depth to save space and this one is perfect. It doesn't show finger prints (stainless).
Love the storage in the door, lots of places for small jars and bottles. Very quiet. I also love the LED light in the frig. it fads on and off, its bright.
Love the storage in the door, lots of places for small jars and bottles. Very quiet. I also love the LED light in the frig. it fads on and off, its bright.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Excellent fridge
on June 21, 2017
Posted by: Ender Wiggins
from Phoenix, AZ, United States
[This review was collected as part of a promotion.] Personally, I don't like ice and water dispensers attached to fridges. They take up to much space in the fridge itself and don't work well. This fridge is no exception. The ice dumps out randomly and the water dispenser is awkward. The cup has to be almost out before the water or ice stops. So you can get dumps of ice right as the cup leaves the little cubby. As for the fridge itself. It works well. The thermostat works great, letting us know the temp inside. It is noisier than older machines, but it is not that bad. All in all I like the fridge, I would give it 5 stars if it wasn't for the water/ice dispenser.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire
on June 21, 2017
Posted by: Bruusty
from Norwich, CT, United States
[This review was collected as part of a promotion.] Refrigerator is living up to expectations. Ample storage and shelving for a small family.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
on June 26, 2017
Posted by: Smack
from Minot, ND, United States
[This review was collected as part of a promotion.] Very disappointed, it runs constantly, the fresher drawer squeaks so load when opening its deafening, the doors are miscolored in two areas see attached, I will be contacting Frigidaire for replacement.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , June 28, 2017
Oh no Smack! I apologize for your experience. Most newer refrigerators are designed to save energy and will possibly cause them to run most of the time. A tip that can possibly assist with the squeaking is rub wax paper on the sides of drawer. However, we would like to investigate your door matter more and would like you to contact us directly. Respectfully -CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great features
on June 28, 2017
Posted by: Madaris3
from Washington, United States
[This review was collected as part of a promotion.] I bought this a couple of months ago and love it. I wish the drawers pulled out a little easier and I have already ran out of ice and it's just the start of summer.
I would recommend this to a friend!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 30, 2017
I am glad to hear how much you love your new refrigerator, Madaris3. I am sad to hear you are experiencing a few bumps. I have some tips that may help! For the crisper drawers, please remove the crisper drawers completely, and then rub the gliders on each side with olive oil or waxed paper. This may help ease the sliding in and out. When reinstalling, ensure they are correctly in the guides on each side, and that nothing is in the way. For the ice maker not making enough ice: check that the water valve is completely open. If you have noticed that the water is dispensing slower also, your water filter may need to be replaced. We recommend changing your water filter every 4-6 months based upon average ice and water usage for a family of four. Sometimes lowering the temperature in the freezer 1-2 degrees has a positive impact on ice production. For more trouble shooting tips, please reconnect with us directly for assistance by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 877-435-3287. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
on July 4, 2017
Posted by: no nic Name
from Pembroke Pines, FL, United States
[This review was collected as part of a promotion.] Do not recommend this ever, Very dissapointed in this product
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , July 6, 2017
Ouch No Nic Name! I hate that you are disappointed with your new purchase. So that we are able to gain more insight to change your disappointment around. Please contact us as 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience. Kindly- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
3
Needed Ice Maker Replaced
on July 6, 2017
Posted by: Roman5
from Ramona, CA, United States
[This review was collected as part of a promotion.] I got this refrigerator about three months ago and already needed to get the ice maker changed. The repairman said he didn't know why it went out, but it just did. Other than that I have had a good experience with this refrigerator.
I would recommend this to a friend!
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, July 10, 2017
Hey Roman5, thank you for taking the time to share your review with us concerning your refrigerator. I understand that service was able to restore your refrigerator back to proper working condition. Please feel free to reconnect with us directly if you should have any additional questions. Thank you kindly, Jennifer
Written by a customer while visiting frigidaire.com