it leaks because the plastic broke. need to have a
on January 25, 2021
Posted by: luke
Gender:Female
Verified Purchase:Yes
plastic container broke and leaks. very fragile. need better plastic
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, February 8, 2021
We are so sorry about this. The unit does come with a two-year warranty that we would be happy to help you with. Please email smreviews@waterpik. com or give us a call at (800) 525-2774.
While this is a good product for the value, I wish there was an indicator light when it is time to recharge the battery. It's recommended that you charge it daily after using (overnight charge), but this just seems it would damage the batter at some point.
Response from waterpik.comBy Waterpik, Product Support, March 11, 2021
We are happy to hear that you find the product to be a good value. The charging recommendations are to charge the unit overnight (8-10 hours) after every 6-8 reservoirs of water. Do not run the batteries down completely as this may shorten the lifespan of the batteries. The unit does carry a two-year warranty. If you have any issues, please just let us know! You can email us at smreviews@waterpik.com or call (800) 525-2774 for assistance.
I keep my water-pick in the shower along with my toothbrush and use it everyday. It does a wonderful job and is so much easier than any other flossing method. It was a gift from my daughter and I sure wish I had bought it years ago.