I like the product. The clip at the bottom that attaches the water element to the base broke fairly quickly, while disappointing, this does not seem to impact performance.
Purchased this handheld "travel" version of a Waterpik to reduce the weight of my suitcase when flying. Compared to my counter top WP at home, this is not the same level of WP. I found the shape cumbersome, the water chamber only worked properly when held in a direct up & down orientation, not really practical or usable for the back side of my lower teeth. No pumping action when tilted upside down. If this were my first experience with a WP device, I would CERTAINLY upgrade ASAP. Since this device is only for "travel", I found that I used it more successfully when I took the unit into the shower. That way, I found it much easier to repeatedly refilling the water chamber. Also, even on maximum pressure setting, I found the pulses to be much weaker than my countertop model at home. Just a so, so impression. I'll only use it 2-3x a year. Sorry WP. Just being honest.
Response from waterpik.comBy Waterpik Product Support, July 12, 2024
Hello Mfoxchicago - We're sorry you are not satisfied with the cordless model and found it difficult to use. The model is not designed to be used in the shower. Although the pressure is not as strong as our counter top models, it remains effective. However, we do offer a 30-day money-back guarantee. If you would like more information, you can email us at smreviews@waterpik.com or call (800) 525-2774 for assistance.
I like this Waterpik especially the large reservoir. My previous product delivered a measured amount of water, so I did have a period of adjustment to this type of flow.
I am disappointed in this product. It awkward to handle and use. And with the lack of power modes, it hard on you gums.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, July 24, 2024
Hello JoHe - We're sorry you are not satisfied with the model and that the pressure from your WP-450 was too strong for your preference. If you need a water flosser that has a lower setting, we recommend a counter top model. If you would like assistance, we would be happy to guide you to a model that would be a better fit. Please email us at smreviews@waterpik.com or (800) 525-2774; we would be happy to help.