It was poorly designed. Trying to hold it upright so that the reservoir does not spill is hard, and you have to reach into your mouth to rotate the nozzle. It is not very ergonomic and tends to slip from the hand. Overall, a poor choice and I will try another system by another maker.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, March 22, 2016
We appreciate your feedback about the WP-360 and are sorry you are having trouble using the Water Flosser. Our website includes videos and instructions that show how to use the Water Flosser and prevent water spray. You can find the videos and instructions here: If you have additional questions, please feel free to contact our Product Specialists at 1-800-525-2774.
We do carry multiple models to choose from on our website: https://www.waterpik.com/oral-health/products/
This product needs improvement. Years ago I had a counter top Water Pik. This one doesn't show how much water is in it & it doesn't indicate when it needs to be recharged. I like this model because it is easier to transport when I travel .
I would recommend this to a friend!
Response from waterpik.comBy Waterpik, Product Support, March 22, 2016
Thank you for your feedback. We do carry multiple models to choose from on our website; including counter-top and cordless models: https://www.waterpik.com/oral-health/products/
After years of being chastised by my dentist for not flossing, they suggested Water Pik. I had one at home, and found myself hooked on using it. Then my next business trip came up, and I wondered how to continue my newly acquired good flossing habits. A little internet research and I now own the WP-360. While the design is a little cumbersome, and I wish the water compartment held a little more water, it works great and is a great solution for travel.
The package clearly states that it is good for braces but that isn't the case. It does an OK job of flossing, I wish I would have paid the extra money and got a different product. I attempted to order the orthodontic assesories but according to the site they are not made for this model.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, March 24, 2016
We appreciate your feedback about the WP-360 and are sorry you are having trouble using the Water Flosser. We do carry multiple models to choose from on our website that include the Orthodontic tip: https://www.waterpik.com/oral-health/products/
If you are still having issues with your product please contact our team of Product Support specialists at 800-525-2774 for assistance.