This unit is okay and works as described. It takes me at least three refills to "clean" my teeth. This unit should not be used in the shower or bathtub. There is no light to indicate that the unit needs a charge or is charging. So when it slows down I recharge it.
This is the second one I've had in the past 2 1/2 years--was happy enough to buy one a second time. I actually like this new, slightly sleeker design a little better. No complaints!
I bought this for my son who recently began orthodontic treatment and I have been extremely pleased. It is very user friendly and it has been a breeze getting him to take care of his braces.
I bought this a month ago because my dentist recommended I use some type of water flosser. It's easy to use and the charge holds for more than a week. Leaves my mouth feeling like I've just been to the dentist.
Learning to work with.FROM GETTING LES WET,SPLASHING ON MIRROR..
I would recommend this to a friend!
Response from waterpik.comBy Waterpik, Product Support, May 2, 2016
We appreciate your feedback about the WP-360 and are sorry you are having trouble using the Water Flosser. Our website includes videos and instructions that show how to use the Water Flosser and prevent water spray. You can find the videos and instructions here: If you have additional questions, please feel free to contact our Product Specialists at 1-800-525-2774.