This model makes me wish I'd spent more and gotten a more versatile and hopefully more powerful model. It's adequate, but I'm not sure it's really better than just flossing. The reservoir is too small to make it through a single use, and the instructions about how often and how long to recharge the battery aren't clear. A light on the unit to indicate that it's fully charged would be very helpful.
No, I would not recommend this to a friend.
Written by a customer while visiting waterpik.com
Customer Rating
1
short life
on May 24, 2020
Posted by: ro32544
Gender:Male
works great for about 2 months, then battery won't accept full charge, and it gets weaker and weaker day after day, until it hardly works at all. i had same experience wit three previous versions.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, June 1, 2020
We sincerely apologize for the difficulty you have encountered. We would like to get more information about the issue to see if we can help. The unit carries a one-year warranty. Please email us directly at smreviews@waterpik.com or cal 1-800-525-2774 for assistance.
Written by a customer while visiting waterpik.com
Customer Rating
1
Doesn't work
on July 6, 2020
Posted by: arawlins
Bought this less than a month ago, used it twice and now it doesn't work.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, July 13, 2020
We are sorry for the issue you are having with the unit. It does come with a one-year warranty. We are here to help! Please email us at smreviews@waterpik.com or give us a call at 1-800-525-2774 to open a warranty claim.
Doesnt hold enough water, no control for pressure. Get one with a tank
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, July 14, 2020
We are sorry to hear that you are not happy with this model. The unit is designed small as it is intended for those who travel and/or have little counter space. Some users may find it necessary to fill the reservoir more than once, The pressure is controlled by the jet tip that you use. The blue jet tip is for low pressure and the clear jet tip is for high pressure.
The start, stop and detach buttons are placed too closely together and hard to distinguish while trying to keep the pulsating water from spraying across the room. Water chamber is difficult to detach for cleaning. Instructions were a bit terse for uninformed users. Price seemed high. Still, the best model I could find for home usage.
The charger stopped working on the WP-360 after a couple of weeks....I got a replacement and the charger stopped working on that one as well after a couple of weeks.....based on my experience your cordless WP-360, the product is junk.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, July 16, 2020
We are sorry this has been your experience. We stand behind the quality of our products and the warranties that accompany them. The WP-360 comes with a one-year warranty. You can email me directly at smreviews@waterpik.com. Or, you can call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 am Mountain Time for assistance.