I'm not sure I would buy this item again. It is difficult to hold/handle and it doesn't hold much water.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, December 16, 2020
We are sorry that you are not happy with the WP-360 model. This model is designed to be small as it is intended for those who travel and/or have little counter space. Some users may find it necessary to fill the reservoir more than once. If you are finding it to be a hassle to refill the reservoir, a counter top model would be a better fit. We would be happy to help! You can email me directly at smreviews@waterpik.com for assistance.
The water pressure sucks and it leaks water bad while using it.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, February 22, 2021
We are sorry that your flosser is leaking. This model comes with a one year warranty. We would be happy to look into this for you and open a warranty claim. You can email us at smreviews@waterpik.com or call us at (800) 525-2774 for assistance.
I really do not like having to hold it straight up while using. Also not as much pressure as I has hoped. I am very disappointed.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, March 27, 2021
We are sorry you're disappointed with the product. The pressure for this model is not as powerful as our counter top models; however, this does not make it any less effective. This model comes with a 30-day money-back guarantee. We would be happy to assist you with this and help guide you to a product that would be a better fit. Please email us at smreviews@waterpik.com or call us at (800) 525-2774 for assistance.
We are very pleased with the product with the exception of one thing. They do not last very long! It seems that the battery holds a charge for shorter and shorter periods of time with the water pressure decreasing with each charge. In other words, the pressure coming from the unit is less and less after each successive recharge.
Response from waterpik.comBy Waterpik, Product Support, March 29, 2021
Hello Terry - Thank you for your review. The Cordless Water Flosser carries a one-year warranty. We would be happy to look into this for you. Please email us at smreviews@waterpik.com or call (800) 525-2774 for assistance.