I have been unable to even try this product. I cannot remove the tank to clean it. Guess I should have cleaned it and used it before I practiced how to disassemble and reassemble it. At least that way I could have used it a few times.
Response from waterpik.comBy WaterPik, Product Support, April 15, 2021
Hello - We are sorry to hear you're having this difficulty with the reservoir. Here is a link to a quick video that might help: https://www.youtube.com/watch?v=_CZAcAzoNBY&feature=youtu.be If you're still having this difficulty, please contact us at 1-800-525-2774. Or, email us at smreviews@waterpik.com.
Waterpik is a well know brand for flossers , however, I am a little disappointed by the design of this portable water flosser. The water reservoir does not hold enough water for a single use, and since there is no tubings or straws you cannot tilt the flosser for water won’t get through. I like the fact that it is powerful, but at the same time, will be too stronge for children.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, April 19, 2021
Hello - We are sorry that you're disappointed with the reservoir on the WP-360. The reservoir is designed small for travel and for those who have limited counter top space. Some users may refill the reservoir more than once.Although we recommend our products for children 6 +, maturity is also something to consider. Just keep in mind that we always recommend adult supervision when the product is being used by children of any age.
Please include the battery reset instructions in the User's Manual. This would have saved time for me and eliminated a customer service call for your company.
I purchased this product after reading the product reviews. This product was reviewed as one of the top ten waterpik for 2021. However, it's not as convenient as it stated in terms of functions. One speed for all so you will have to know how to tilt the waterpik. I am still learning how to manage the waterpik in different angles. I got bleeding from the inside of mouth and my gums every time I used it.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, June 8, 2021
Hello there- We're sorry to hear you're not completely satisfied with the WP-360. If you have not flossed regularly in the past, it may take some time for your gums to get used to it. However, if pain and bleeding are severe or if they persist, we recommend speaking with your dental provider. The WP-360 comes with a one-year warranty. If you have any questions, please call (800) 525 2774 or send an email to smreviews@waterpik.com.