I purchased the product to get the areas I miss with my braces and though I know it’s cleaning I still feel like water is just being sprayed everywhere
I am very happy with this product. I have had waterpik products in the past and I really like them.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
1
Issue with connection between tank and unit
on January 29, 2018
Posted by: BCSeattle
Gender:Female
I used this for about two weeks before the connection between the water tank and the unit failed and began leaking water. I think it's a design flaw as the connector appears to have pushed the gasket partially inside the water tank and there is no way to pull it back out. In the time prior to it failing, I noticed inconsistency in the water pressure from strong to weak and back repeatedly during a cycle (now it is just 100% weak). I thought the tank size was just right. I thought it was rather difficult to attach the tank to the unit. I thought it was nice how the tank lid also served as a lever to disconnect it from the unit and I liked that the off button was distinguishable from the on button by touch, since you have to turn it off before removing it from your mouth.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, January 29, 2018
Thank you for your feedback! We sincerely apologize for the difficulty you are experiencing with the reservoir leaking. Please contact our customer service department at 1-800-525-2774 for warranty assistance. We are here Monday through Friday from 7:00am to 5:00pm Mountain time.
Difficult to use. Leaks. Hard to fill. Cannot use at any angle. Portability is NOT an asset. Phooey!
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, January 31, 2018
Thank you for your feedback! We sincerely apologize for the difficulty you are experiencing with the unit leaking, the unit does come with a one year warranty. Please contact our customer service department at 1-800-525-2774 for warranty assistance. We are here Monday through Friday from 7:00am to 5:00pm Mountain time. As for helpful tips on how to use the product, please view the instructional video below: