This portable rechargeable unit is slippery and heavy wet. Third time I used it it slipped from my hand falling into the sink breaking the tube. It is a little bulky. The off switch should be the larger button as it is more important to shut it off than on. How about a momentary on/off switch? Release it and the unit shuts off. The eject button should not be so close to the on switch. Ever get shot in the eye while attempting to remove the tube? Can you put the battery and reservoir separate from the "pic" keeping the part you put in your mouth light. It does do a great job of removing food from between my teeth.
Very happy with the product. Does a wonderful job cleaning the teeth.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
1
Need to include instuctions on how to clean!
on March 26, 2018
Posted by: Sickened
Gender:Female
I started out really liking the W-360 but there were NO INSTRUCTIONS INCLUDED ON HOW YOU CLEAN THE UNIT!!! I finally figured out that the flosser can be taken apart - the blue water reservoir detaches from the white base. I just about vomited because there was all this black mold and gunk in between these 2 parts. GROSSED ME OUT! I thoroughly cleaned and disinfected both parts with mouthwash and a toothbrush. I have left it apart to dry. From now on I will take this apart daily to clean and dry it. WATERPIK: PLEASE INCLUDE THE CLEANING INSTRUCTIONS WITH YOUR PRODUCTS!
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, March 26, 2018
We are sorry that you had difficulty finding cleaning instructions. Please note that we do not recommend cleaning the product with mouthwash. We recommend distilled white vinegar be used instead. Detailed cleaning instructions (including how to take the unit apart) are located in the instruction manual that is included with the unit. They are on page 7 under the portion that says "Cleaning". Please find a link below that will take you to the online version of the instruction manual in the event that you no longer have the paper manual. If you need additional information, please call customer service at 1-800-525-2774 Monday through Friday from 7:00am to 5:00pm Mountain time. Hope this helps!
I bought this product a month ago for my daughter that just got braces. She said it's simple to use. I like that it's rechargeable and easy to clean. The parts are easy to obtain from the website and reasonably priced.
I bought this product because it was recommended by the doctor. And now that I use it I like it, the problem is that it has little space for water. But it's okay, I bought the little one.
I have had this now for a few weeks. I am very pleased with this product. It does not only seem to clean well, but it also make your mounth feel cleaner. I did have to learn to use it but once watching the video, and I had it down.
My dentist recommended I buy one and I was hesitant thinking how good can they be. I was wrong! I love mine! I use it twice a day and my mouth feels wonderful! I floss, brush and then use this with a capful of mouthwash and my mouth tingles! Can't live without it!