We've always had a water pik but wanted a more convenient model... this is perfect..
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
1
total junk
on July 19, 2018
Posted by: Don LV
Gender:Male
Received this as a wedding gift, used it 3-4 times and now it just makes a lot of noise and NO water coming out. We used bottle water in it as we are aware that our water here in Las Vegas is high in calcium and lime.
In my opinion it was a BAD design to start with, very bulky and not so easy to maneuver at just the angle.
I am glade it was a gift, as I would have been very upset if had to pay for this junk item.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support , July 19, 2018
We sincerely apologize for the difficulty you have encountered with the product. The difficulty described does indicate that you likely have a clogged jet tip. The jet tip can become clogged from food debris at any time. You can confirm that this is the cause of the issue by trying the other jet tip that came with the unit. Or, you can try cleaning the jet tip by soaking it in distilled white vinegar for 10 -15 minutes. If you need any further assistance, we would be happy to help. You can call customer service at 1-800-525-2774 Monday through Friday from 7:00am to 5:00pm Mountain Time for technical support and/or warranty assistance.