This product does NOT last even a year. I’m on purchasing my third one but NO more.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, January 30, 2019
We sincerely apologize for the difficulty you are encountering with the product. This model does carry a one year warranty. We would be happy to look into this for you and open a warranty claim if necessary. We have reached out via the email that you provided. Or, you can call customer service at 1-800-525-2774.
we purchased this at the same as our friend..Very Good Decision. It is a very entry price Waterpik tool to combat plaque and Gum disease. i really would have appreciated the case we bought after to hold our tips in a secure & sanitary location to be in the original purchase.
My 2nd purchase. Great for traveling and is comfortable and balanced while using. My first went a little beyond the warranty and for the price and ease of operation is perfect for my needs. It does the job!