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Customer Reviews Collected from waterpik.com |
Waterpik - Cordless Water Flosser - Blue
Average Customer Rating:
4.1
Rating breakdown 3,252 reviews
5 Stars
1,712
4 Stars
826
3 Stars
326
2 Stars
164
1 Star
224
84%of customers recommend this product.
(
2,511 out of
3,006)
Customer Reviews for Waterpik - Cordless Water Flosser - Blue
Customer Rating
3
product evaluation
on July 15, 2016
Posted by: old retired RDH
Gender:Female
pressure is good 30 sec good for an area like a small quadrant then need to refill. still working on how to remove the tip. came with two tips but either I don't understand how to remove the tips or my hand strength is not able to remove tip. any info on tip removal? sure better than those small proxy brushes for removal of debri. when I did work cleaning food out of braces was my nightmare. also cleaning those dental implants the elderly could not. no wonder they fail. among other reasons. patient compliance. still trying to decide if this product suits my needs. might dental needs needs.
Written by a customer while visiting waterpik.com
Posted by: Steve G
Gender:Male
Verified Purchase:Yes
I was very impressed with the unit when I first got it as it works great, battery time is great, power off the unit is great, the feel of the unit and being able to tell the different buttons by feel is excellent. The only reason I didn't give it 5 stars is, I've had it less than a month, only a couple weeks and the rubber band seal for the water lid broke, to me if that's any indication of what's to follow, I might be in trouble.
Response from waterpik.comBy Waterpik, Product Support, July 12, 2020
We are so sorry to hear that this happened. The Cordless Water Flosser does carry a one year warranty. We would be happy to help you open a claim and get it replaced for you right away! Please email us directly at smreviews@waterpik.com or cal 1-800-525-2774 for assistance.
Written by a customer while visiting waterpik.com
Posted by: Came
Gender:Female
Verified Purchase:Yes
Not sure about the effectiveness versus using regular dental floss. I've been unhappy with the performance of this costly appliance.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, August 25, 2020
We are sorry to hear that you unhappy with the unit. It has been proven effective through research and has also been given the ADA's Seal of Acceptance. It does carry a 30 day money back guarantee. Please email us directly at smreviews@waterpik.com or cal 1-800-525-2774 for assistance.
Written by a customer while visiting waterpik.com
Posted by: Glenda1
Gender:Female
Verified Purchase:Yes
I cannot complete a cycle it’s not enough water. I feel it’s not a strong flow of water.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, January 5, 2021
We are sorry to hear that you are not happy with this model. The unit is designed small for those who travel and/or have little counter space. Some users may find it necessary to refill the reservoir. Although the pressure is not as high as our counter top models, it does not make it any less effective.
Written by a customer while visiting waterpik.com
Customer Rating
1
Disappointed
on February 11, 2021
Posted by: SAA1
Stopped working effectively after 2 months. Also battery life is poor. Disappointed and frustrated in this product.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, February 12, 2021
We are sorry that you're disappointed with the product. The WP-360 carries a one-year warranty. I would like to get some additional information from you and open up a claim if needed. Please email me at smreviews@waterpik.com or call us at (800) 525-2774 and we would be happy to help.
Written by a customer while visiting waterpik.com
Posted by: Kim kim
Gender:Female
Verified Purchase:Yes
The water pix cuts off randomly while brushing teeth. The pix is fully charged, however, it continues to cut off at least 3 times while brushing.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, April 12, 2021
We are sorry that you're experiencing this difficulty and would like to get some more information from you. The WP-360 model carries a one-year warranty. Please send an email to smreviews@waterpik.com. Or, call 1-800-525-2774 for assistance. Thank you.
Written by a customer while visiting waterpik.com
Posted by: ttlsurfgirl
Verified Purchase:Yes
Great water-if, just not sure how long it should last since my first one slowed down and stopped working about after 2 1/2 yrs.
Response from waterpik.comBy WaterPik, Product Support, May 14, 2021
Hi there - The WP-360 model is backed by a one-year warranty. If you ever have any issues, please do not hesitate to reach out to our customer service team at 1-800-525-2774. Or, email smreviews@waterpik.com for assistance.
Written by a customer while visiting waterpik.com
Customer Rating
2
I Expected Better from Waterpik
on August 30, 2021
Posted by: Crawl
Gender:Male
I purchased this product based on the brands reputation for quality. Unfortunately, this flosser falls short in more ways than one. The lack of a charging indicator light means you're left guessing whether or not the device is fully charged (or if it's even charging at all). It also means that there's no warning when the battery gets low. The single pressure setting makes finding a comfortable and effective amount of pressure nearly impossible (the two tips leave much to be desired in the way of pressure options). The reservoir's height makes it difficult to refill using a bathroom sink. Removing the reservoir from the power unit is extremely difficult which makes cleaning the device a real pain in the...well, you know. When you put all of these things together it's simply not worth the money. I honestly expected a much better product from a brand like Waterpik.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, October 10, 2021
We are sorry to see that you are not happy with your WP-360. This is one of our more basic cordless models. The pressure is adjusted by switching out the jet tips. It does produce the same pressure as our other cordless models. We recommend charging the unit overnight (8-10 hours), after every 6-8 reservoirs of water. If, after following the instructions and illustrations on page 7 of your owners manual, you are still having difficulty removing the reservoir, please let us know! We are here to help. You can email us at smreviews@waterpik.com or call (800) 525-2774 for assistance. Thank you so much for your feedback, we will make sure to pass it on to our Product Design Team.
Written by a customer while visiting waterpik.com