I've owned many waterpic's, this same model. They would work good for about a year. Some longer. The one I got in Dec., still works good, the one I bought last month (for travel), worked for a week, and then quit. I returned it and am going to look for another kind.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, April 6, 2020
I am sorry to hear you are having this issue. This model is backed by a one-year warranty. Have you tried contacting customer service to open a claim? We would be happy to help you with this! We just need you to contact us. You can email me directly at smreviews@waterpik.com for assistance. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.
Written by a customer while visiting waterpik.com
Customer Rating
1
battery compartment melting
on April 6, 2020
Posted by: jerryw
Gender:Male
This is my second unit, and a same problem. After few months it stopped working and I noticed partially melted plastic body covering battery compartment. Possible fire hazard from overheated batteries!
The company offered this as a replacment for the one we bought 4 earlier. It is the same model we had for 2 years.thanks to company that stands up for products a customer's. L
First time having anything like this. My dentist recommend it. Easy to use and does a wonderful job. My hands are deformed due to the Rheumatoid Arthritis so string flossing is a very hard task for me to do properly. This floss system is light weight, easy to operate and I am able to grasp it. The cost was reasonable also.
Works great. Very pleased. Will recommend to friends and family.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
3
Disappointed in quality of product
on April 19, 2020
Posted by: JHP39
Gender:Female
I just retired a Waterpik that I used for 7 years. The quality of the product for this 360W is not near as good as my previous one. I bought it because I liked the reservoir opening at the top. The opening is very small. I would shop differently if I'd realized these differences. I would not recommend the 360W