This is my second of the same device, very easy to use with a strong stream. The first device was still working after at least 3 years, but I failed to clean it properly on a regular basis and was forced to replace it for safety reasons. Started smelling moldy. I use this nightly before brushing and can't imagine my routine without it.
I would recommend this to a friend!
Response from waterpik.comBy WaterPik, Product Support, February 25, 2022
Hello AGWright - We are happy to hear that the WP-360 is meeting your needs. We recommend cleaning the unit every 1-3 months for optimal performance. Here is a link to our cleaning blog that has detailed cleaning instructions: https://www.waterpik.com/oral-health/product-support/articles/how-to-clean-waterpik-water-flosser-vinegar/.
I love this water pick it works, mouth feels so clean after using. There is only one downfall which is why I didn't give 5 stars. It's messy. When u use it if you don't have your lips closed tight water shoots all over your face and bathroom. So it's hard to get your technique right to use this without getting water all over your face and bathroom. I love it my mouth feels so clean, but not easy to use with out water spray.
I would recommend this to a friend!
Response from waterpik.comBy WaterPik, Product Support, February 24, 2022
Hello Tif1 - There is definitely a trick to it. We have found the best advice we can give is to place the flosser in your mouth prior to turning it on, then make sure you look down into your sink as you go; keep your mouth slightly open so water can drain into the sink. Here is a link to a quick how-to video that demonstrates this. https://youtu.be/iyUkmbyq2Ks
Difficult to fill with water, Sink (normal size) is to shallow and not powerful enough.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, February 23, 2022
Hello DavidR - We are sorry to hear you are unhappy with the WP-360 model. The pressure for this model is not as powerful as our counter top models, however; this does not make it any less effective. This model carries a 30-day money-back guarantee. We would be happy to assist you with this and help guide you to a product that would be a better fit. Please email us y at smreviews@waterpik.com for assistance. Or call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time.
Doesn’t hold much water. Have to refill several times to floss all teeth
I would recommend this to a friend!
Response from waterpik.comBy WaterPik, Product Support, February 24, 2022
Hello LukeSky - We are sorry that you are not completely satisfied with the product. This model is designed to be small as it is intended for those who travel and/or have little counter space. Some users may find it necessary to fill the reservoir more than once. If you are finding it to be a hassle to refill the reservoir, a counter top model would be a better fit. We would be happy to help! You can contact us at 1-800-525-2774 or send an email to smreviews@waterpik.com for assistance.
Great and slim line for ease of use, Like this one even better than the last one and has made a difference in my visits with the dentist that I go to at least twice a year, would recommend everyone get this as I once saw a sign in a dental office " Brush your teeth every day, floss the ones you want to keep", I think something about water pic should be added too.