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Customer Reviews Collected from waterpik.com |
Waterpik - Cordless Water Flosser - Blue
Average Customer Rating:
4.1
Rating breakdown 3,468 reviews
5 Stars
1,800
4 Stars
879
3 Stars
349
2 Stars
183
1 Star
257
83%of customers recommend this product.
(
2,627 out of
3,176)
Customer Reviews for Waterpik - Cordless Water Flosser - Blue
Customer Rating
2
Two Problems
on March 28, 2022
Posted by: gail22
Gender:Female
I have used the WP-360 for about 6 months and I have two problems with it. The most serious is that small pieces of plastic keep getting stuck in the tip preventing water from coming out. This happens every few weeks. I can dislodge the plastic with a needle, but this shouldn't be happening. The second problem is that it leeks from the bottom after I've used it and made sure to empty the reservoir. I always end up with a puddle of water on my shelf.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, March 29, 2022
Hello gail22 - We are sorry for the difficulty you are experiencing with the unit. It does come with a one-year warranty. We would like to get some additional information about the issue and open a warranty claim for you if needed. You can email me directly at smreviews@waterpik.com. Or call customer service at 1-800-525-2774 for assistance.
Written by a customer while visiting waterpik.com
Posted by: HTsuki
Gender:Female
Verified Purchase:Yes
It seems to do the job that it was meant to do. I have no complaints.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Digna
Verified Purchase:Yes
Works as describe. Very easy to assemble, gets the job done too!!!
Written by a customer while visiting waterpik.com
Posted by: Chloe's Girl
Gender:Female
Verified Purchase:Yes
While the device effectively removes particles from between teeth, it seems impossible to use without water shooting all over the place. I am using the lower pressure attachment. Also, the size is too large to be comfortable in my hand.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, April 7, 2022
Hello Chloe's Girl - We are sorry that you are having difficulty using the WP-360. There is definitely a trick to using the water flosser. Here is a link to a quick video that might help reduce the mess. https://youtu.be/iyUkmbyq2Ks
Written by a customer while visiting waterpik.com
Posted by: Snb8
Verified Purchase:Yes
Easy to use and keep clean. Hardest part is putting the tank on which took a few tries.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: EWS.
Gender:Male
Verified Purchase:Yes
It is a little difficult to fill with water. The charger does not show a light change when it is charged. The first use is a watery surprise. It is hard to tell if it is effective.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
2
Poor Battery Life
on April 8, 2022
Posted by: Mark2034
Gender:Male
I am new to the water pik world and really like it. However I was very disappointed when after using the product for one month I am down to having to charge it every time I use it and it dies after about 20 seconds.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, April 11, 2022
Hello Mark2034 - We are sorry that you are disappointed. A fully charged battery will typically last 6-8 reservoirs of water. The model carries a one-year warranty. Please give us a call at 1-800-525-2774 or send an email to smreviews@waterpik.com for further assistance.
Written by a customer while visiting waterpik.com
Customer Rating
4
Water not pumping
on April 8, 2022
Posted by: HPGa
Gender:Female
I absolutely love my WP but all of a sudden, it’s not pumping water very well. It’s basically a dribble. Is there sometime can do without purchasing a whole new one?
I would recommend this to a friend!
Response from waterpik.comBy WaterPik, Product Support, April 11, 2022
Hello HPGa - I am sorry to hear this is happening. It could just need the jet tip replaced or the unit may need to be cleaned. Here is a link to our cleaning blog that has detailed instructions. https://www.waterpik.com/oral-health/product-support/articles/how-to-clean-waterpik-water-flosser-vinegar/ If this does not fix the issue, please let us know! This model does come with a one-year warranty. Please email us at smreviews@waterpik.com or call us at (800) 525-2774 and we would be happy to help.
Written by a customer while visiting waterpik.com