Very messy to use and not able to use in the shower. The advertising is not clear if you can use the waterpik in the shower. After calling the company they recommend do not use it in the shower
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, January 10, 2023
Hello MSK! - We are sorry that you are unhappy and found the product messy to use. It is not a shower-safe model. It sounds like our how-to video may be of some help. It explains how to use the product without making a mess. https://youtu.be/iyUkmbyq2Ks
I wish I would have bought a counter top. This too large and hard to manage for me. It cleans where I can manage to get it to go but I missing the important areas.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, January 9, 2023
Hello VSViox -We are sorry to hear you are not satisfied with the model and found it difficult to manage. The unit does come with a 30-day money-back guarantee. We would be happy to assist you with this and help guide you to a product that would be a better fit. Please email smreviews@waterpik.com for assistance. Or call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.
Written by a customer while visiting waterpik.com
Customer Rating
1
DO NOT BUY THIS PRODUCT
on January 10, 2023
Posted by: Unhapppy Customer
Gender:Male
I bought one of these WP-360 Waterpiks, which lasted 11 months before it stopped working. It fell within the 1-year warranty, which they promptly fulfilled and gave me a new one. Unfortunately, the replacement also died (slowly for five months), fully dying at around 16 months. They build these Waterpiks to work for 13-16 months, forcing you to buy a new one. It's a waste of money, and they are adding more garbage to the world. DO NOT BUY THIS PRODUCT. I got a battery-operated one (instead of a rechargeable battery), and we'll see how that one works... The invention is a good idea, but the owners of the company need to be investigated for scamming consumers with deliberately flawed products for financial gain. There is no good reason for these Waterpiks to stop working so soon. On the positive side: the Customer Service people were always very helpful and nice to deal with.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, January 11, 2023
Hello there - We are sorry that you are unhappy with the WP-360. We proudly stand behind the quality of our products. The model does not have an official lifespan. Factors such as how often it is used, how often it is cleaned, etc. all play a large part in it. However, it does carry a one-year warranty, and it will typically well outlive the warranty period. We would like to get some additional information from your about your experience. Please email us directly at smreviews@waterpik.com. Thank you.
1st time using this product im still trying to get used to it. But i must say my gums feel clean.
I would recommend this to a friend!
Response from waterpik.comBy WaterPik, Product Support, January 12, 2023
Hello Mariano - There is a bit of a learning curve. However, with practice, you'll get the hang of it in no time! Here is a link to our how-to page that might be helpful.https://youtu.be/iyUkmbyq2Ks