Customer Reviews for Waterpik - Cordless Water Flosser - Blue
Customer Rating
1
really badly made
on March 18, 2024
Posted by: cssu
if i could give 0 stars i would --On my third one in a year!!- Will not be buying this again.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, March 19, 2024
We're sorry that you have had difficulty with the WP-360. It does come with a warranty. Have you tried reaching out to our Customer Support team? We would like to get some information and can open a claim. Please email us at smreviews@waterpik.com or call (800) 525-2774 for assistance.
Leaks from the bottom, can’t leave it on counter overnight.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, April 1, 2024
Hello Kattie - We're sorry that your WP-360 is leaking. It is common for the Water Flosser to leak when water is left inside the reservoir. Please make sure to empty any remaining water in the reservoir after each use, and the leaking will discontinue. You can refer to “When Finished” in the instruction manual for the aftercare instructions for the product.
Written by a customer while visiting waterpik.com
Customer Rating
1
Both the plastic and motor broke
on March 26, 2024
Posted by: AlyA
This is my 2nd waterpik. The first was also a handheld, but a different style, and it lasted me for years. This one worked great - for about 3 weeks - and then it broke. Literally broke. The plastic cracked without it being dropped or anything. Not only that, but it will not hold a charge and the motor seems to be broken. Very disappointed with this product. I'll definitely buy another waterpik, but I absolutely will not buy another one like this and would not recommend this one.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, March 27, 2024
We are so sorry that this happened! Our water flossers do come with a warranty. We would like to get more information and open a claim if needed. Please email us at smreviews@waterpik.com or call us at (800) 525-2774 and we would be happy to help.
Not very impressed. Seems to go through the water reservoir way before I was done.. Kept having to refill it. Ended up using regular string floss.
Response from waterpik.comBy Waterpik Product Support, March 28, 2024
We're sorry that the WP-360 did not meet your expectations. This model is designed small as it is intended more for travel and for those that have little counter space. Some users may find it necessary to fill the reservoir more than once. If this is an inconvenience, we recommend a counter top model with a larger reservoir.
Not great in the hand- awkward to handle. Doesn’t hold much water. Hard to disassemble
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, April 3, 2024
Hello VM123 - We're sorry that you are not completely satisfied with the WP-360 model and found it awkward to use. It is designed small as it is intended for those traveling and/or with little counter space. Some users may find it necessary to fill the reservoir more than once. If you ever need assistance, we encourage you to contact us at smreviews@waterpik.com or give us a call at 1-800-525-2774. Thank you.