I’m concerned about the charging USB port light always flashes when charging light never goes off. Charged does not last that long. Not really happy about that.
Response from waterpik.comBy Waterpik Product Support, May 9, 2024
We're sorry that you are not completely satisfied with your WP-360. The flashing light is on a timer and will shut off after 20 hours. However, if the unit is unplugged during the 20-hour timer, it will restart when plugged back in. A full charge will typically last up to two weeks depending on use.
This is my 3rd buy of same model. No adapter plug for wall outlet included. Battery charge yields 1/3 time of older models. Dissappointed in this one. I expect more from this brand.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, May 15, 2024
Hello Ifeltower - We are sorry you are disappointed. The charging cord that is provided is compatible with most standard wall bricks that many of us already have. It just needs to be an industry-standard USB charger with an output rating of 5V, 1A. There is also a 30-day money-back guarantee on it as well. Please call 1-800-525-2774 or email smreviews@waterpik.com with any questions.
Written by a customer while visiting waterpik.com
Customer Rating
2
Poor battery life
on May 14, 2024
Posted by: Val j
I just threw out my second waterpik and bought a different brand. The battery doesn't hold a full charge anymore...Same as the first one
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, May 15, 2024
Hello Val j - We're sorry you are unhappy with the WP-360. We recommend charging the unit for 8-10 hours after every 6-8 reservoirs of water. If you ever need assistance, we are here to help and can be reached at 1-800-525-2774 or send an email to smreviews@waterpik.com.
Doesn't hold enough water to completely clean all teeth.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, May 24, 2024
Hello - We're sorry you are unhappy with the WP-360. It is designed small as it is intended for those traveling and/or with little counter space. Some users may find it necessary to fill the reservoir more than once. If you ever change your mind and need assistance, we encourage you to contact us at smreviews@waterpik.com or give us a call at 1-800-525-2774. Thank you.