I would have appreciated knowing how often I would need to charge the device. My previous Waterpik had an AC adapter, and so it was plugged in all the time. I had no idea when the power would run out and have made my best estimate to charge it every five (5) days. I am amazed that it need the full 24 hours to recharge. Should I just plug it in everyday?
Response from waterpik.comBy Waterpik Product Support, July 11, 2024
Hello, it is recommended to charge this model overnight for approximately 8-12 hours after every seven uses. Each reservoir usage counts as one use, so if you refill your unit more than once, you may need to charge the system more frequently.
Not impressed so disappointed! The water Chamber leaked. Had to take it back.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, July 12, 2024
Hello H Reed - We are sorry that you are not impressed and that the model is leaking. It does come with a one-year warranty. If you ever change your mind and need assistance, please call 1-800-525-2774 or email smreviews@waterpik.com. Thank you.
I had a previous water pik and was very happy with it. You should have kept the old design. I am not happy with the new design. Sorry.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, July 11, 2024
Hello Bily- We are sorry to hear you aren't satisfied with your product. We have different styles of flossers available. For assistance in finding a flosser that may better suit your needs, please reach out to us at smreviews@waterpik.com.
Hard to handle and squirts all over. Not user friendly and is heavy. Would not buy again. Also doesn’t hold very much water.
Response from waterpik.comBy Waterpik Product Support, July 10, 2024
Hello- We are sorry to hear this unit didn't meet your expectations. This compact model is designed for those who travel frequently or have limited counter space. Some users may find it necessary to refill the reservoir. It seems that our instructional video could be of assistance. It has great tips on how to easily and effectively use the product. Here is a link to the short video: https://youtu.be/Ia46JK-TvpE.