My third portable waterpik. I have traveled the world with my rechargeable. It always works with no problem. I heartily recommend it. Convenient, takes up no room in the shoe I pack it in.
On the positive side I was happily surprised at the amount of food debris this device removed from my teeth even after using floss and soft picks. On the negative side the product could use some improvements immediately: 1) add an audio alarm when the water reservoir becomes empty (it's not always apparent that no more water is coming out onto your gums); 2) as soon as water begins filling the reservoir, water begins leaking out of the bottom onto the counter and makes for a messy situation on the counter; 3) provide a measured cup for pouring water into the reservoir - one doesn't know when the reservoir is full until water overflows from the reservoir and splash down onto the counter; 4) the instructions wrongly say the reservoir can be removed "by simply pulling down on the reservoir" - it's not that simple, one needs to pry the reservoir cap away from Waterpik flosser to get it started; 5) I find the battery recharging requires 18 hours or more to restore the battery after a usage of less than four minutes - this is a big opportunity for improvement.
The water reservoir is too small . You should fill in 4 times to finish the job.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, July 24, 2024
Hello Ahouei - We are sorry you are not fully satisfied with the WP-360. It is designed to be small, intended for those traveling and/or with a small counter space. Certain individuals may find it necessary to fill the reservoir more than once.