Works very well. I am very pleased with the clean feel I have when finished, however, water will run down my arm and get everywhere when using on one side of my mouth. I also wish there was a cap to cover the charging outlet so water did not get into the outlet while using.
Works great and a great price point. Very easy to use and great cleaning power.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
1
Hard to remove the reservoir
on October 2, 2024
Posted by: Nisha
I cannot get the water reservoir to clean it. And it has what looks like mold in the cracks between the reservoir and the power handle.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, October 3, 2024
Hello Nisha-We are sorry to hear this is happening. Here is a video that may be helpful on how to remove the reservoir: https://www.youtube.com/watch?v=_CZAcAzoNBY&feature=youtu.be.
Have not been able to charge the battery because you do not include a "brick" with the cord!!
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, October 17, 2024
Hello Delahondra - The items included with your unit will be listed on the side panel of the box. The charging cord provided is compatible with most standard wall chargers that many of us already have. It just needs to be an industry-standard USB charger with an output rating of 5V, 1A. Additionally, there is a 30-day money-back guarantee. If you have any questions, please call 1-800-525-2774 or email smreviews@waterpik.com.
My only gripes with this item is battery life and water capacity. The battery performance starts to degrade after the second use which means more frequent recharging, and the battery recharges painfully slowly. Also, the water reservoir doesn’t last very long given the volume at which the device consumes water.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, October 17, 2024
Hello Tony RR -Thank you for your review. We are sorry to hear that you are not fully satisfied with the model. The model is designed small to be convenient for travelers and those with limited counter space. It may be necessary to fill the reservoir more than once. If you find removing and refilling the reservoir to be a hassle, we recommend a countertop model. If you ever change your mind and need assistance, please contact us at smreviews@waterpik.com or call us at 1-800-525-2774. Thank you.