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Customer Reviews Collected from waterpik.com |
Waterpik - Ultra Water Flosser - White
Average Customer Rating:
4.6
Rating breakdown 7,230 reviews
5 Stars
5,308
4 Stars
1,382
3 Stars
295
2 Stars
116
1 Star
129
95%of customers recommend this product.
(
6,475 out of
6,827)
Customer Reviews for Waterpik - Ultra Water Flosser - White
Customer Rating
1
Poor quality
on October 24, 2020
Posted by: Anonymous
Gender:Male
Water on/off switch stuck in off position. Unable to use. Purchased approximately one month ago.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, October 28, 2020
We are sorry that this happened. Running distilled white vinegar and warm water through the unit and handle regularly, as recommended, will prevent the issue by breaking down any buildup that may be accumulating. Here is a link to our cleaning blog that has detailed cleaning instructions.
https://www.waterpik.com/oral-health/product-support/articles/how-to-clean-waterpik-water-flosser-vinegar/
If this does not fix the issue, the unit carries a three-year warranty and we have replacement parts available. We would be happy to help! Please email me directly at smreviews@waterpik.com. Or, you can call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.
https://www.waterpik.com/oral-health/product-support/articles/how-to-clean-waterpik-water-flosser-vinegar/
If this does not fix the issue, the unit carries a three-year warranty and we have replacement parts available. We would be happy to help! Please email me directly at smreviews@waterpik.com. Or, you can call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.
Written by a customer while visiting waterpik.com
Customer Rating
1
No water flow
on February 3, 2021
Posted by: hi235
Gender:Female
I bought one of these and it worked for a whole day then stopped working. It was brand new. No water flow. Returned it. Bought another one and wouldn't even work at all. The water would slowly try to come out but then would go back down. Cheaply made products. Something brand new should work at least for awhile right? Waste of money.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, February 22, 2021
We are so sorry that this happened. The lack of water flow sounds like the reservoir/reservoir valve may not have been fully engaged. The Ultra models carry a three year warranty. We would be happy to help you get the unit up and working properly. You can email us at smreviews@waterpik.com or call us at (800) 525-2774 for assistance.
Written by a customer while visiting waterpik.com
Posted by: Elegance
Gender:Female
Verified Purchase:Yes
I have been using it for almost a month and find it very helpful in keeping my teeth clean.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Hanselman
Gender:Male
Verified Purchase:Yes
This is the 2nd Waterpik I have owned. They fixed some of the design flaws from the older models by using a 'slide bar' on the handle which is WAY better than the button you pushed on the older one. I pushed that button on the old one once, and it got stuck to the point where it would never release. This does a great job of getting stuff out between your teeth that regular brushing and flossing just doesn't get.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Doreen K
Verified Purchase:Yes
It started to leak from the handle after only a couple of uses
Response from waterpik.comBy WaterPik, Product Support, July 26, 2021
Hello Doreen K - We are sorry to hear you're having this difficulty with your WP-100 unit. This can typically occur when the jet tip is not fully engaged. Please try re-inserting the jet tip till you hear a click sound. If you're still having this issue, please contact us. Your model is backed by a three-year warranty. We can be reached at 1-800-525-2774 or email smreviews@waterpik.com. Thank you.
Written by a customer while visiting waterpik.com
Posted by: Anno
Gender:Female
Verified Purchase:Yes
The 10 speed rate is not the same as what a 10 was on our old one
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, August 24, 2021
We are sorry that you are not satisfied with your WP-100. We have not made any changes to the motor in several years. The highest setting produces 100PSI. If you are concerned that the unit is not working correctly, please let us know! It does carry a three-year warranty. You can email us at smreviews@waterpik.com or call (800) 525-2774 for assistance.
Written by a customer while visiting waterpik.com
Customer Rating
1
Works great for 6 months then breaks.
on September 15, 2021
Posted by: Jacob S
Gender:Male
These things work great, just don’t expect it to last more then 1 year. I’ve had 3 and they have all stopped working. I will look for another brand to see if the quality is any better.
No, I would not recommend this to a friend.
Written by a customer while visiting waterpik.com
Posted by: Zilpa
Gender:Female
Verified Purchase:Yes
I love this Waterpik thank goodness my sister told me about it. Leaves your mouth fresh. I now have 2 one for my house and the other one for when I go out of town which I decided to leave it there at my other house. I used to use a syringe my dentist gave me not no more I only carry that one now in my purse for emergencies
I would recommend this to a friend!
Written by a customer while visiting waterpik.com