I bought this one to replace my old one which shrunk a leak after about 10 years. I find this one takes up too much room on the counter and the black color shows water marks and dirt in addition to not looking good on the counter. The water container feels flimsy. The machine itself does a fine job and I am pleased with that.
My dentist has recommended that I buy a Water Pik several times. Finally, after seeing her last month when I felt pain and learning that it was probably from gum irritation, I went out and bought one. I'm surprised that, even after rinsing my mouth, I never fail to get additional particles when I use "The Pik."
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
1
Not working for me.
on October 21, 2018
Posted by: stretch18
Gender:Female
Mine isn't working. Power is going but very little is coming out of the tip. Do you do anything with the Reservoir valve? Any of the demos I have seen doesn't pull it out or turn it. Appears to have a leak from the stopper in the Reservoir tank. I bought it 6 months ago and am just trying it now.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, October 25, 2018
We are so sorry that this issue has occurred. It sounds as if the unit may need to be force primed. Make sure that you are using the Classic Jet Tip and follow the steps below: 1. Fill the reservoir with 10 ounces of warm water. 2. Lay the handle in the sink. 3. Use your index finger to depress and release the reservoir valve 3 times. 4. Turn on the unit and again depress and release the reservoir valve 3-5 times until the water begins to flow. This should only need to be performed once.
If you still are not getting water flow, please contact customer service at 1-800-525-2774 Monday through Friday from 7:00am to 5:00pm Mountain Time for technical support.
I purchased my Waterpik less than 1 month ago. The pressure on it is very low, even at its' highest setting. Unfortunately, I purchased this unit at a store, while visiting Florida, so I can't return it.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, October 25, 2018
We are sorry to hear that you are having an issue with the pressure. The does carry a three year warranty. We would be happy to look into this for you and open a warranty claim if needed. We are reaching out to you via the email address that you provided. Or, if it is more convenient, you can call us at 1-800-525-2774. We are here Monday through Friday from 7:00am to 5:00pm Mountain Time.
Before buying this I floss and use a proxy brush to clean between my teeth. I thought I was doing a good job and was surprised to see how more food debris was extracted by the waterpik after flossing and proxy brushing. I am glad to have made this purchase and plan to buy a second to use at work. I read that this is the sink top basic model but I believe this is all that I would need for good oral care.
After all these years and you still can’t make it quiet and not sound like a cement mixer Give me a break Top container sucks Why not have an external holder for most used attachments Seriously, is this the best you can do!