Customer Reviews for Waterpik - Ultra Water Flosser - White
Customer Rating
1
Non-functional after a couple of years.
on April 28, 2019
Posted by: MRosie
Gender:Female
This model stopped working after a couple of years. Just stopped, no warning. I have a Waterpik from the 1980's that's still working, and a classic from 10 years ago that's still working, but this model is not. I've since read that the switch is defective. I wish there was a reasonable competitor to Waterpik to get them to up their game. By the way I prefer the performance of my classic models over this one. If I can't find a classic to purchase I will be forced to buy another one of these but I'm not happy.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, April 29, 2019
We sincerely apologize for the difficulty you have encountered with the product. The WP-100 does carry a three-year warranty. We would be happy to look into this for you and open a warranty claim if needed. Waterpik stands by the quality of our products and the warranty that comes with them. We just need you to contact us. Please feel free to contact me directly at smreviews@waterpik.com. Or, you can call customer service at 1-800-525-2774 Monday through Friday from 7:00am to 5:00pm Mountain Time for assistance.
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