I unfortunately I am not as pleased with my purchase as I thought I would be. Find the force of the water jet not to be very strong/forceful. Using the Water pic is very messy even if I bend over sink to use. Having a back problem makes this very uncomfortable.
Response from waterpik.comBy Waterpik, Product Support, May 15, 2019
We are sorry that you are unhappy with the product. It is designed to be used over the sink to prevent splashing. We do offer a 30 day money back guarantee. We would be happy to look into this for you. Please call customer service at 1-800-525-2774 Monday through Friday from 7:00am to 5:00pm Mountain Time for assistance.
I HAD PREVIOUSLY BOUGHT THIS SAME MODEL AND IT WAS LESS NOISY AND SUPERIOR IN QUALITY.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, May 20, 2019
We are sorry that you are unhappy with the product. Waterpik has recently elected to make a change to our water flosser products to be more compliant with energy efficiency. The change included changing our motors to a high voltage direct current style, reducing the wattage consumption from 34 watts to 14 watts. The new high efficiency motor is lighter, and may subsequently produce a louder motor sound when operating. We stand by the quality of our products and the three-year warranty. If you have any issues, please let us know! You can email me directly at smreviews@waterpik.com or call customer service at 1-800-525-2774 Monday through Friday from 7:00am to 5:00pm Mountain Time for assistance.