I purchased this item becaused my periodontist suggested I do. I do have a problem with the on/off button on the wand. It continues to stick when I am using it. I have to tap it a number of times to get it to work.
I bought it a month ago. This is a good product, easily to use. My next appointment with the dental hygenist will let me know if it's really effective.
Over the past 2 decades I've used WaterPik for daily cleaning of my teeth. I LOVE WaterPik. This model includes several enhancements but, I don't really used them. Nice to have however. I rated this particular device 3 stars because this unit is: 1. LOUD - the motor is so loud unlike all of my previous units. 2. PRESSURE - I have to dial the water pressure all the way to the highest number to get the same pressure from lesser numbers with previous units. Does the unit preform....yes, it does the job, just not with the same efficiency as older models. I will always buy WaterPik. But, I hope the two areas I'm named improves.
I would recommend this to a friend!
Response from waterpik.comBy Waterpik, Product Support, June 1, 2019
We are sorry that you are not completely satisfied with the product. Waterpik has recently elected to make a change to our Water Flosser to be more compliant with energy efficiency. The new high efficiency motor is lighter, and may subsequently produce a louder motor sound when operating. However, the changes do not affect the pressure. We would be happy to look into this for you. You can email me directly at smreviews@waterpik.com. Or, you can call customer service at 1-800-525-2774 Monday through Friday from 7:00am to 5:00pm Mountain Time for assistance.