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Customer Reviews Collected from waterpik.com |
Waterpik - Ultra Water Flosser - White
Average Customer Rating:
4.6
Rating breakdown 7,230 reviews
5 Stars
5,308
4 Stars
1,382
3 Stars
295
2 Stars
116
1 Star
129
95%of customers recommend this product.
(
6,475 out of
6,827)
Customer Reviews for Waterpik - Ultra Water Flosser - White
Posted by: Formymouthcare
Gender:Female
Verified Purchase:Yes
Bought this brand and model because it was only choice on shelf, and it was pricey.. Almost immediately there was and still is a problem that may be a design flaw in the way the water conduit attaches to the tank. The water pulses frequently cut off while the motor is running. It seems that the position of the water conduit is very sensitive for water flow. Therefore the position you have to be in makes it cumbersome and difficult to use. Either that or the unit was 'bad' right out of the box. Either way, not impressive. I usually use interplak--doesn't have thus problem. I was traveling and needed a unit for tooth/gum problem and the travel unit by WP wasn't working that well either.
No, I would not recommend this to a friend.
Written by a customer while visiting waterpik.com
Posted by: Percolator
Gender:Male
Verified Purchase:Yes
I brought this about a month ago and WOW. For me it's exactly what I needed. I hated to floss because it caused bleeding. This tool blast away plaque without the bleeding. Only one thing I wasn't happy with is I didn't get a tongue scraper.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Bummed
Gender:Male
Verified Purchase:Yes
I excitedly purchased a WaterPik hoping for improved oral health. Sadly it did not work out that way for me. The machine works mechanically, hence a second star given, but it does not clean as well as floss. I love the idea but it doesn't translate in reality. In addition, my teeth are incredibly sensitive currently. I just returned it to the store. I guess I'm back to the barbaric flossing.
No, I would not recommend this to a friend.
Written by a customer while visiting waterpik.com
Customer Rating
1
Died after 4 months
on June 13, 2020
Posted by: ander4852
Gender:Male
Is was great while it lasted, which wasn't very long. Would not recommend. Save money, buy floss.
Response from waterpik.comBy WaterPik, Product Support, June 17, 2020
We are sorry to hear that this happened! The Ultra model is backed by a three-year warranty. I would like to get some more information from you and open up a claim if needed. You can email me directly at smreviews@waterpik.com. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.
Written by a customer while visiting waterpik.com
Posted by: Monkey
Gender:Male
Verified Purchase:Yes
The unit is a bit loud but I have been pleased overall. The device has encourage better oral hygiene and makes flossing fun. I just wish they will update the technology and make a quoted version. All and all very pleased though.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Ram!
Gender:Male
Verified Purchase:Yes
It needs to be plugged in and unplugged at every use. There is no self charging.
It is a bit troublesome when filling the reservoir because you either need a glass to fill with water, or pull the reservoir off and run under the faucet, which can cause the rubber gasket to move and then leak on the sink area. You must be careful how the tub/ reservoir pulls free from the base to prevent this. Overall the function of cleaning between the teeth is very appealing. It is amazing how much gunk gets stuck after meals!
It is a bit troublesome when filling the reservoir because you either need a glass to fill with water, or pull the reservoir off and run under the faucet, which can cause the rubber gasket to move and then leak on the sink area. You must be careful how the tub/ reservoir pulls free from the base to prevent this. Overall the function of cleaning between the teeth is very appealing. It is amazing how much gunk gets stuck after meals!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
1
JUNK
on October 23, 2020
Posted by: Anonymous
Gender:Male
I have a wp-100w and I do not like it. It is 2 months old and the rubber valve in the bottom does not work. Also the button has to be pushed to prevent the water comming out when you turn on the machine. And removing the top everytime you fill the tank is a pain. a flip up lid would be much better.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, October 26, 2020
We are sorry to hear that you are not happy with the product. We will pass your feedback on to our Product Design Team. The unit does carry a three-year warranty and we do have replacement parts available. Please email us directly at smreviews@waterpik.com or call 1-800-525-2774 for assistance.
Written by a customer while visiting waterpik.com
Customer Rating
1
First time use
on October 25, 2020
Posted by: JCRR
Gender:Male
I bought a new Waterpik Water Flosser Model wp-100, and the first time i used it the Seal on the bottom of the Reservoir leaked. I plan to return it to the store i bought it from for a refund as soon as the snow storm lets up.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, November 4, 2020
We are sorry to hear you are having this difficulty. It sounds like the unit just needs to be force primed.
To force the prime:
1. Fill the reservoir with 10 ounces of warm water.
2. Lay the handle in the sink.
3. Use your index finger to depress and release the reservoir valve 3 times.
4. Turn on the unit and again depress and release the reservoir valve 3-5 times until the water begins to flow.
If this does not fix the issue, please contact us. Our number is 1-800-525-2774. Or, email us at smreviews@waterpik.com.
To force the prime:
1. Fill the reservoir with 10 ounces of warm water.
2. Lay the handle in the sink.
3. Use your index finger to depress and release the reservoir valve 3 times.
4. Turn on the unit and again depress and release the reservoir valve 3-5 times until the water begins to flow.
If this does not fix the issue, please contact us. Our number is 1-800-525-2774. Or, email us at smreviews@waterpik.com.
Written by a customer while visiting waterpik.com