I have used a Waterpik product for years. I am very disappointed in the new design. The reservoir is too small. I have to add water throughout my cleaning to be able to do my entire mouth. Also, I have the dial up to 10 and the water jet does not seem as strong as my older model. If I can ever find one of the older products, I will go back to it. This one is not a winner in my opinion.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, January 2, 2020
We are sorry to hear you are not completely satisfied with the product. The reservoir holds 22 ounces of water. Some users may find it necessary to fill the reservoir more than once. This model comes with a 30-day money-back guarantee. I would be happy to help guide you to a product that would be a better fit. You can email me directly at smreviews@waterpik.com for assistance.
It makes your teeth feel amazing! Must buy! Amazing
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
1
Noisy and messy
on January 1, 2020
Posted by: Capt Houdini
Bought this as a Christmas gift. I will be contacting, for a full refund, based on the following: The unit is excessively noisy. Especially as you need to keep the main pump unit so close due to the main feed hose only being approximately 90cm in length. This would not be too much of an issue, however, as you need to have your head down into the sink (for water to escape) the noise reverberates into the bowl making it louder. Noise would not be too much of an issue if you could place the unit above head height, however due to the continuous water being emitted (even when the unit is switched off) this is not possible. The unit needs to be lower than the operating height. The are 2 ways to stop the water flow. 1, turn the unit off. Again, if the unit is higher than the flossing head, gravity allows the water to escape the unit. 2, use the pause button on the flossing handle. The only issue with this is that once the pause button is engaged, it becomes even noisier than normal operation! All in all, a good concept but due to these poor technical issues, I would not recommend using this product.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, January 2, 2020
I am sorry to hear you are not completely satisfied with the unit. We would be happy to address your concerns. You can email me directly at smreviews@waterpik.com. Or, you can call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 am Mountain Time for assistance.
Got it for Christmas!!!! Love it!!! My mouth feels so clean amd my gums look healthier
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
4
Great little machine
on January 4, 2020
Posted by: Maryf
The waterpic works well. I have used it for about a year and love it. However, the rubber washer that keeps the water in the basin leaks and I can't seem to find a replacement. The motor still works and it is in perfect condition otherwise.