The hold button on the wand is not made particularly well. Only had this product for two weeks and it stop generating water pressure due to a faulty wand. Not a fan of this product.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, January 7, 2021
We are sorry to hear that you are having difficulty with the pause button. If you are using an additive such as mouthwash in the unit, please make sure to run a reservoir of clean water through the unit after each use. Please keep in mind that this model comes with a three-year warranty. If you need us, we're here to help! Contact us at 1-800-525-2774 or via email at smreviews@waterpik.com for more information.
The tank is hard to fill. The water runs out of your mouth all over your hand and the wand tip pops out fairly easily while in use.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, February 22, 2021
We are so sorry that you are finding the unit difficult to use. Perhaps our how-to video would be helpful. Here is a link to the short video: https://youtu.be/6lWWbOqMhdQ
Works great! I actually like it better than normal floss because all kinds of regular floss gets stuck between my teeth! Also love that it comes with other attachments and a small area to keep them tucked away on the lid!