I really like the water pik. The only reason I gave it 4 stars was because I wish that I would have liked I bit more information on the tools that were given. Plus a way to make sure that the inside of the pick could be dryed better. I am lucky that I live in Tucson, Az. so I just leave it out and it dries pretty well. I do really like it and I would recommend it to anyone I know.
Response from waterpik.comBy Waterpik, Product Support, July 3, 2023
Hello Customer - Thank you for sharing your experience. Please follow this link to the tip guide to learn more about the differences. https://www.waterpik.com/oral-health/buying-guide/water-flosser-tips-guide/. You can maintain the jet tips by soaking them in distilled white vinegar for 5-10 minutes. We recommend replacing the Jet Tips every three months. If you have any further questions, please let us know! You can email us at smreviews@waterpik.com or call 1-800-525-2774. We would be happy to help.