Works as we expected. We had another Waterpik product before and it work well.
Written by a customer while visiting waterpik.com
Customer Rating
1
Stopped working after 3 months
on January 30, 2025
Posted by: ChrisWW
This product worked well for about three months and I was happy with the results and then a few days ago the motor made a funny sound, I detected a burning smell and that was the last time it worked. Its now dead on my bathroom counter. Not sure how to proceed as I need it but this one is never going to work again.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, January 31, 2025
We are truly sorry for the inconvenience you have experienced. Your unit is covered by a three-year warranty. To better understand the issue and initiate a warranty claim if needed, please contact us via email at smreviews@waterpik.com or call us at (800) 525-2774 for assistance.
Makes a lot of noise and vibration is extremely excessive
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, February 4, 2025
Hello Hood - We're sorry you feel this way. The product is a motor-driven appliance. Some noise and vibration are normal. If interested, we do offer a 30-day money-back guarantee. For more information, please call 1-800-525-2774 or email smreviews@waterpik.com.
This is a great water flosser! Very effective and thorough.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
2
poor pump reliability
on February 15, 2025
Posted by: Douglas E
i have gone through 3 of these, they work fine for about 6 months and then the pump starts to work sporadically and then it stops pumping completely. There clearly is a product quality issue.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, February 18, 2025
Hello Douglas E- We're sorry to hear about your experience. We stand behind the quality of our products, and the WP-100 comes with a three-year warranty. We'd like to get more information about the issue and open a warranty claim if needed. Please call us at (800) 525-2774 or email smreviews@waterpik.com, and we'll be happy to assist you!