Terrible design! The attachments don't properly lock into place and rotate while in use unless you physically hold the spindle in a stationary position while cleaning or brushing the teeth. Also, an on/off switch attached to the wand would have been a better design than placing it on the main port or canister. This device was designed with a coiled tube so that it can be used at a distance farther away from the canister, yet one has to reach out to the canister in order to cut off the water supply otherwise the water continue squirting out of the wand. So, what was the point? Additionally, once you turn off the unit, water still pours out of the wand handle. Very poor-quality product.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, February 18, 2025
Hello there- We’re sorry to hear that you’re not satisfied and that the jet tips are not attaching. Please ensure the jet tip is fully engaged in the handle; it should make a clicking sound when it's in place. We stand behind the quality of our products, and the WP-100 comes with a three-year warranty. If you need assistance, please contact us at 1-800-525-2774 or email smreviews@waterpik.com.
First water floss your teeth, then brush. This is now my routine twice per day. No more bleeding gums, no more scraping under the gum lines. Brighter smile and more confident when speaking to others face to face. This design allows each family member to select the intensity of their flow and stimulation of their gums. Glad to have one in my possession!
So far a great product. Only used a few weeks but very happy with it.
I would recommend this to a friend!
Response from waterpik.comBy Waterpik Product Support, March 5, 2025
Hello Carole O - Thank you for your review! We're happy to hear that you're happy with the product. If you have any questions or need assistance, feel free to reach out. Enjoy using the WP-100!